Government failed to manage public sector undertaking B.S.N.L. quite obvious from its dilapidated state comparing to private service providers


Grievance Status for registration number : DOTEL/E/2023/0021829

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt


Received By Ministry/Department


Grievance Description

Telecommunications >> Mobile Related >> Data Speed lower than committed

Mobile Number : 9336252631

Service Provider : Bharat Sanchar Nigam Limited Corporate Office

The matter concerning the dismal performance of Bharat sanchar Nigam limited network for many days and the applicant is making enquiry in regard to it. The problem concerns the mobile numbers 933625263 1 and 9794760348. Think about the unsatisfactory services of the Bharat sanchar Nigam limited that when the other service providers are providing 5G services then Bharat sanchar Nigam limited at the place of its 3G services it is providing 2G the services. Everyone knows that Bharat sanchar Nigam limited provides better salary parks and other facilities to its a staff in comparison to other service providers but their staff is not faithful to the network and services of the public authority this is quite obvious from the poor network services of the Bharat sanchar Nigam limited for many days.

Whether the mismanagement in providing services to the consumers is not reflecting the mismanagement and failure in the ministry of Information and broadcasting. What is the need of the services of the Bharat sanchar Nigam limited if it is no use of the consumers because at this poor network no apps are working and no videos can be played on.

It is an obligatory duty of the concerned staff of the Bharat sanchar Nigam limited to correct the poor network of the Bharat sanchar Nigam limited so that consumers may use it. There is great resentment among the consumers regarding the services of the Bharat sanchar Nigam limited. This is a humble request of your applicant that concerned staff may rectify the services of the Bharat sanchar Nigam limited so that the applicant may use properly the services of the Bharat sanchar Nigam limited. Please take appropriate action in the matter at the earliest as the applicant has already suffered because of your mismanagement. Think about the insensitivity of your staff who are providing 2G services at the place of 3G.

Current Status

Under process   

Date of Action


Officer Concerns To

Officer Name


Organisation name

UP (E) Telecom Circle

Contact Address

CGMTUP East Circle Hazratganj Lucknow UP

Email Address

Contact Number



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