Grievance Status for registration number : GOVUP/E/2023/0053878

Grievance Concerns To

Name Of Complainant

Smt Rajesh Sharma

Date of Receipt

15/08/2023

Received By Ministry/Department

Uttar Pradesh

Grievance Description

The matter concerns the working of the Role of LDM as the mockery of the law has been made by the branch manager of the Punjab National Bank who is violating the consumer rights are the widow of the army personnel belonging to the vulnerable section.

This is a humble request of the applicant to order an inquiry which may be carried out in transparent and accountable way so that arbitrariness and tyranny of the concerned bank personnel may be exposed.

An application under Article 51 A of the constitution of India by the proprietor of Om Gas Agency Smt. Rajesh Sharma wife of Brij Nandan Sharma.

The applicant had submitted the renewal application for the cash credit account before the branch manager quite obvious from the first page of the attached PDF document.

Branch manager may provide the details of the proceedings in regard to the renewal of the Cash credit account of the proprietor of the om gas agency.

It is quite obvious that branch manager of the Punjab National Bank is violating the consumer rights of the widow of the army personnel which is against the setup norms of the government.

It is quite obvious from the status of cash credit account CC account - 0069008700013264 total bank loan on the applicant is Rs.4385939.07 while the loan limit of the applicant is 50,00,000 rupees.

Reminder-Honourable branch manager the applicant submitted the following representation on the public grievance portal on 2nd August 2023 which was received by you through your corporate office on the next day but you did not submitted any report in the matter even when it requires your immediate attention.

Grievance Status for registration number : DEABD/E/2023/0055100Grievance Concerns To Name Of Complainant Smt Rajesh Sharma Date of Receipt 02/08/2023 Received By Ministry/Department Financial Services (Banking Division)

Grievance Status for registration number : DEABD/E/2023/0055162 Grievance Concerns To Name Of Complainant Smt Rajesh Sharma Date of Receipt 03/08/2023 Received By Ministry/Department

Financial Services (Banking Division)

Short submissions of the applicant is as follows.

1-The applicant is again reiterating that the applicant is an army personnel widow Whose husband expired in the year 2013 having the responsibility of 2 daughters and one son and now near about 56 years old. Our Prime Minister Sir has very regard for the army personnel Who protect us at the borders.

2-The matter concerns cryptic and mysterious working of branch manager Branch - PNB Civil lines, Bulandshahr, Branch Manager - Akhilesh , Mobile no- +917428025901 and Branch Office mail-bo0069@pnb.co.in who wants to make a widow homeless against the ideology of our prime minister Mr. Narendra Damodar Das Modi.

3-The applicant/widow army personnel has requested to the branch manager concerned who is posted in the concerned branch for many years for the renewal of the cash credit account CC account - 0069008700013264.

Branch Details-BULANDSHAHAR CIVIL. lines

Customer Details-OM GAS AGENCY PROP RAJESH SHARMA KHURJA ROAD SARAI LOCHGAN PANNI NAGAR BULANDSHAHR

From:4718000100042 139 DEVENDRA KUMAR 58543427 09-08-2023 4385939.07 Dr.

This is one of the examples of harassment of tiny borrower of the bank who are being harassed by the bank staff by decreasing the limit of the loan even when they are paying the interest timely and amount is considerably less than the limit of the loan which has been sanctioned by the bank. Such harassment on the large scale by the Punjab National Bank is causing the human rights violations and violations of the consumer rights on the largest scale. Such practises must be stopped by the Punjab National Bank with care and attention. The applicant and like worried people of this country expect from the government and the bank to take actions which must setup a precedent in future.

Grievance Document

Current Status

Grievance received   

Date of Action

15/08/2023

Officer Concerns To

Forwarded to

Uttar Pradesh

Officer Name

Shri Bhaskar Pandey (Joint Secretary)

Organisation name

Uttar Pradesh

Contact Address

Chief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow

Email Address

bhaskar.12214@gov.in

Contact Number

05222226350

To see the attached document to the grievance, click on the link