Grievance Status for registration number : DOTEL/E/2023/0022864
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
17/08/2023
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Data Speed lower than commited
Mobile Number : 7379105911
Service Provider : M/s.Bharti Airtel Ltd.
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Mobile number- 7379105911 and the second mobile number is 9005609242
The network provided by the service providing Airtel company is under question regarding the following mobile numbers and if after the complaint, Airtel service providing company is not improving network then the applicant will consider porting the numbers from the Airtel company to the other.
The matter concerns the poor network of the service providing company. Airtel which is not easily connected to the mobile handset.
In my family there are two mobile numbers which belong to the Airtel service providing company which are as follows.
Mobile number- 7379105911 and the second mobile number is 9005609242
Here second mobile number belongs to my mother and the first mobile number is used by me personally.
The second mobile number was recharged with denomination of rupees 2999 in which Airtel service providing company production 2 GB data per day unlimited talk value.
I think that this is era of globalization, and the Airtel company must improve its network services otherwise it will cause bad impact on its consumers who are expecting better services from the Airtel company.
Everyone knows this fact The tariff of the Airtel company is the greatest in all the service providers so it is expected from the Airtel service providing company that they must Improve their services according to their charges.
Current Status
Under process
Date of Action
17/08/2023
Officer Concerns To
Officer Name
Mr. Nitin Grover (Head Customer Complaints)
Organisation name
M/s.Bharti Airtel Ltd.
Contact Address
M/s.Bharti Airtel Ltd. Plot Number 16, 2nd Floor Udyog Vihar, Phase-IV Gurgaon, Haryana
Email Address
airtel.dotcomplaints@airtel.com
Contact Number
9818122843