Grievance Status for registration number : DEABD/E/2023/0057431
Grievance Concerns To
Name Of Complainant
Smt Rajesh Sharma
Date of Receipt
13/08/2023
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Misbehaviour/Harrassment/Corruption by Bank Staff
Bank/Financial Institute : Reserve Bank of India
Branch / Name of Bank and Branch : PNB Civil lines, Bulandshahr, Branch Manager - Akhilesh ,
Bank loan on the applicant is Rs.4385939.07 while the loan limit is Rs.50 Lac
An application under Article 51 A of the constitution of India by the proprietor of Om Gas Agency Smt. Rajesh Sharma wife of Brij Nandan Sharma.
The applicant had submitted the renewal application for the cash credit account before the branch manager quite obvious from the first page of the attached PDF document.
Branch manager may provide the details of the proceedings in regard to the renewal of the Cash credit account of the proprietor of the om gas agency.
It is quite obvious that branch manager of the Punjab National Bank is violating the consumer rights of the widow of the army personnel which is against the setup norms of the government.
It is quite obvious from the status of cash credit account CC account - 0069008700013264 total bank loan on the applicant is Rs.4385939.07 while the loan limit of the applicant is 50,00,000 rupees.
Reminder-Honourable branch manager the applicant submitted the following representation on the public grievance portal on 2nd August 2023 which was received by you through your corporate office on the next day but you did not submitted any report in the matter even when it requires your immediate attention.
Grievance Status for registration number : DEABD/E/2023/0055100Grievance Concerns To Name Of Complainant Smt Rajesh Sharma Date of Receipt 02/08/2023 Received By Ministry/Department Financial Services (Banking Division)
Grievance Status for registration number : DEABD/E/2023/0055162 Grievance Concerns To Name Of Complainant Smt Rajesh Sharma Date of Receipt 03/08/2023 Received By Ministry/Department
Financial Services (Banking Division)
Short submissions of the applicant is as follows.
1-The applicant is again reiterating that the applicant is an army personnel widow Whose husband expired in the year 2013 having the responsibility of 2 daughters and one son and now near about 56 years old. Our Prime Minister Sir has very regard for the army personnel
Grievance Document
Current Status
Under process
Date of Action
13/08/2023
Officer Concerns To
Officer Name
Ms Betsy Rajagopal (General Manager)
Organisation name
Reserve Bank of India
Contact Address
Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai
Email Address
cepdco@rbi.org.in
Contact Number
02222604106
Reminder(s) / Clarification(s)
Reminder Date
Remarks
13/08/2023
Short submissions of the applicant is as follows.
1-The applicant is again reiterating that the applicant is an army personnel widow Whose husband expired in the year 2013 having the responsibility of 2 daughters and one son and now near about 56 years old. Our Prime Minister Sir has very regard for the army personnel Who protect us at the borders.
2-The matter concerns cryptic and mysterious working of branch manager Branch - PNB Civil lines, Bulandshahr, Branch Manager - Akhilesh , Mobile no- +917428025901 and Branch Office mail-bo0069@pnb.co.in who wants to make a widow homeless against the ideology of our prime minister Mr. Narendra Damodar Das Modi.
3-The applicant/widow army personnel has requested to the branch manager concerned who is posted in the concerned branch for many years for the renewal of the cash credit account CC account - 0069008700013264.
Branch Details-BULANDSHAHAR CIVIL. lines
Customer Details-OM GAS AGENCY PROP RAJESH SHARMA KHURJA ROAD SARAI LOCHGAN PANNI NAGAR BULANDSHAHR
From:4718000100042 139 DEVENDRA KUMAR 58543427 09-08-2023 4385939.07 Dr.
Grievance Status for registration number : DOCAF/E/2023/0006965
Grievance Concerns To
Name Of Complainant
Smt Rajesh Sharma
Date of Receipt
13/08/2023
Received By Ministry/Department
Consumer Affairs
Grievance Description
Consumer Affairs >> National Consumer Helpline Related issues
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Your portal is not working well so please take cognizance of the matter.
An application under Article 51 A of the constitution of India by the proprietor of Om Gas Agency Smt. Rajesh Sharma wife of Brij Mohan Sharma.
The applicant had submitted the renewal application for the cash credit account before the branch manager quite obvious from the first page of the attached PDF document.
Branch manager may provide the details of the proceedings in regard to the renewal of the Cash credit account of the proprietor of the om gas agency.
It is quite obvious that branch manager of the Punjab National Bank is violating the consumer rights of the widow of the army personnel which is against the setup norms of the government.
It is quite obvious from the status of cash credit account CC account - 0069008700013264 total bank loan on the applicant is Rs.4385939.07 while the loan limit of the applicant is 50,00,000 rupees.
Reminder-Honourable branch manager the applicant submitted the following representation on the public grievance portal on 2nd August 2023 which was received by you through your corporate office on the next day but you did not submitted any report in the matter even when it requires your immediate attention.
Grievance Status for registration number : DEABD/E/2023/0055100Grievance Concerns To Name Of Complainant Smt Rajesh Sharma Date of Receipt 02/08/2023 Received By Ministry/Department Financial Services (Banking Division)
Grievance Status for registration number : DEABD/E/2023/0055162 Grievance Concerns To Name Of Complainant Smt Rajesh Sharma Date of Receipt 03/08/2023 Received By Ministry/Department
Financial Services (Banking Division)
Short submissions of the applicant is as follows.
1-The applicant is again reiterating that the applicant is an army personnel widow Whose husband expired in the year 2013 having the responsibility of 2 daughters and one son and now near about 56 years old. Our Prime Minister Sir has very regard for the army personnel
Grievance Document
Current Status
Grievance received
Date of Action
13/08/2023
Officer Concerns To
Forwarded to
Consumer Affairs
Officer Name
Ramesh singh (Deputy secretary)
Organisation name
Consumer Affairs
Contact Address
Room No.468 Krishi Bhavan New Delhi
Email Address
dirpg-ca@nic.in
Contact Number
01123071149
Reminder(s) / Clarification(s)
Reminder Date
Remarks
13/08/2023
Short submissions of the applicant is as follows.
1-The applicant is again reiterating that the applicant is an army personnel widow Whose husband expired in the year 2013 having the responsibility of 2 daughters and one son and now near about 56 years old. Our Prime Minister Sir has very regard for the army personnel Who protect us at the borders.
2-The matter concerns cryptic and mysterious working of branch manager Branch - PNB Civil lines, Bulandshahr, Branch Manager - Akhilesh , Mobile no- +917428025901 and Branch Office mail-bo0069@pnb.co.in who wants to make a widow homeless against the ideology of our prime minister Mr. Narendra Damodar Das Modi.
3-The applicant/widow army personnel has requested to the branch manager concerned who is posted in the concerned branch for many years for the renewal of the cash credit account CC account - 0069008700013264.
Branch Details-BULANDSHAHAR CIVIL. lines
Customer Details-OM GAS AGENCY PROP RAJESH SHARMA KHURJA ROAD SARAI LOCHGAN PANNI NAGAR BULANDSHAHR
From:4718000100042 139 DEVENDRA KUMAR 58543427 09-08-2023 4385939.07 Dr.
To see the attached document to the grievance, click on the link