Grievance Status for registration number: PMOPG/E/2023/0174035

Grievance Concerns To

Name Of Complainant

Mahesh Pratap Singh alias Yogi M. P. Singh

Date of Receipt

30/08/2023

Received By Ministry/Department

Prime Ministers Office

Grievance Description

Home Affairs >> Crime related (Records, prisons and cyber cell)

Modi Sir most of financial institutions have been incredible because of anarchy in government as bogus bank accounts executing transactions. I am providing here transactions of huge amount which messages were sent on my mobile number7379105911

Grievance Status for registration num DEABD/E/2023/0057888

Grievance Concerns To Name of Complainant-Mahesh Pratap Singh alias Yogi M. P. Singh

Date of Receipt-15/08/2023, Received By Ministry/Department-Financial Services (Banking Division)

From this email sent by the nodal officer Paytm Platform, it is obvious that the matter has not been resolved by the mandate to whom Ombudsman Chandigarh forwarded the matter. Undoubtedly it is a fact if the matter does not concern Paytm how can they resolve the matter so in the interest of Justice the matter may be forwarded to the platform RupeBazaar.

The matter concerns the transactions of huge amount which messages were sent on my mobile number 7379105911 but these transactions we are not credited to my Paytm Bank account which is quite obvious from the report of the nodal officer of the Paytm platform.

There is no doubt that it is a kind of anarchy which must be curbed by the accountable public functionaries of the reserve Bank of India.

Gmail Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com

Re: BO Chandigarh : N202324023240954 : Mahesh Pratap Singh

1 message

nodalofficer@paytmbank.com nodalofficer@paytmbank.com 30 August 2023 at 12:52

Reply-To: "nodalofficer@paytmbank.com" nodalofficer@paytmbank.com

To: yogimpsingh@gmail.com

Hi Mahesh,

We have received your complaint with bearing number N202324023240954 from Banking Ombudsman ​Chandigarh.

As we discussed over the call on your number xxxxxx5911.

We would like to inform you that the given transaction massages does not pertain to Paytm.

As we checked the transaction massages came from RupeBazaar.

Hence, we request you to kindly contact the merchant RupeBazaar for further support.

Regards,

Nodal Officer Desk

Paytm Payments Bank

Grievance Document

Current Status

Case closed   

Date of Action

26/09/2023

Remarks

अधीनस्थ अधिकारी के स्तर पर निस्तारित अधीनस्थ अधिकारी के स्तर पर निस्तारित महोदय, जाँच आख्या संलग्न है आख्या अवलोकनार्थ सादर सेवा में प्रेषित है संदर्भित प्रकरण मे गहराई से जॉच किया गया तथा प्रभारी निरीक्षक थाना कोतवाली कटरा से आख्या प्राप्त किया गया तो पाया गया कि आवेदक उपरोक्त पते की निवासी है जांच से ज्ञात हुआ कि सम्बन्धित प्रकरण में आवेदक के तहरीर के आधार पर थाना स्थानीय पर दिनांक 20.09.2023 को मु0अ0सं022623 धारा 420 भादवि व 66डी आईटी बनाम कस्टमर केयर नं0 155260 का कॉल रिसीवर सुमित कुमार कस्टमर केयर इण्डियन पोस्ट पेमेण्ट बैंक पंजीकृत किया गया है जिसकी विवेचना निरीक्षक श्री अरविन्द कुमार यादव द्वारा की जा रही है विवेचना का गुणदोष श्रीमान् जी आख्या संलग्न है

Reply Document

Rating

1

Poor

Rating Remarks

It is quite obvious that concerned police submitted arbitrary and inconsistent report in the matter. This matter concerns the financial platform RupeBazaar which streamed messages of high value transactions on the registered mobile number of the applicant and complaint was made to take action in streaming of such irritating messages because it is fraudulent activities of the concerned financial institution which will only promote corruption in the working of the financial institutions. Such streaming of messages results in the huge financial loss to the mobile number holder with which bank account is attached. It seems that concerned police did not take the perusal of the contents of the grievance and submitted the report of different matter which is a mockery of the law of land and action must be taken against the wrongdoer staff of the police in accordance with the law. Whether such anarchy in the governance of Uttar Pradesh may be termed as good governance as claimed by our political masters.

Appeal Details

Appeal Number

Date of Receipt

Appeal Text

Current Status

Officer Concerns To

Officer Name

Shri Bhaskar Pandey (Joint Secretary)

Organisation name

Government of Uttar Pradesh

Contact Address

Chief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow

Email Address

bhaskar.12214@gov.in

Contact Number

05222226350