Grievance Status for registration number : PMOPG/E/2023/0110368

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

29/05/2023

Received By Ministry/Department

Prime Ministers Office

Grievance Description

Telecommunications >> Mobile Related >> Improper Network Coverage

Mobile Number : 9336252631

Service Provider : Bharat Sanchar Nigam Limited Corporate Office

BSNL is a ship on the verge of sinking only skilled and honest people can save it and nowadays India is facing the crunch of such people.

Mobile number -9794760348 and mobile number -9336252631 are paralyzed because data services of the BSNL means Bharat sanchar Nigam limited is not working.

Think about the gravity of the situation, customer care numbers of the Bharat sanchar Nigam limited are not working and the services are not working for many days and complaints are being overlooked by the competent officers of the department weather it is good signal of healthy democracy.

Applicant has made the one time recharge option so in the mid time port options cannot be adopted. Think about the insensitivity of the staff of the Bharat sanchar Nigam limited who have adopted the negligent approach to the complaints of the consumers.

How can service provider Bharat sanchar Nigam limited provide disrupted services to the customers frequently?

Matter is concerned with my BSNL mobile number 9794760348. applicant is facing Slow speed of net surfing and no network issue and repeated complaints are being made by the applicant but the concerned staff of the Bharat Sanchar Nigam Limited did not take appropriate action in order to correct the network issue so this complaint is made before the accountable public functionaries of the Government of India that they may take proper fraction in order to correct the network of the BSNL number of the applicant so that no network issue which is being faced by the applicant may be resolved and applicant may take sigh of relief.

Grievance Document

Current Status

Case closed   

Date of Action

19/06/2023

Remarks

Reply attached

Reply Document

Rating

2

Average

Rating Remarks

Thanks for improving the network coverage by the concerned staff of the Bharat Sanchar Nigam Limited. Poor irritate the customers time and again.

Appeal Details

Appeal Number

Date of Receipt

Appeal Text

Current Status

Officer Concerns To

Officer Name

SHRI RANA A K SINGH (CGM)

Organisation name

UP (E) Telecom Circle

Contact Address

CGMTUP East Circle Hazratganj Lucknow UP

Email Address

pg_upe@bsnl.co.in

Contact Number

05222623600