Functioning of Sangmohal Post Office disrupted for one week because of router and batteries in all branch offices are dysfunctional


Grievance Status for registration number : DPOST/E/2023/0029335

Grievance Concerns To

Name Of Complainant

Mahesh Pratap Singh alias Yogi M. P. Singh

Date of Receipt


Received By Ministry/Department


Grievance Description

Posts >> Allegation of Corruption/ Malpractices/Harassment >> Others

Post Office : 231001

The price of a router is Rs.1100 and it paralyzed the work of a branch office for one week reflects development in the country.  In the current management no work could be performed without the Internet because offline functioning of the post offices have been stopped by the government. The matter concerns the mismanagement in the Department of post in district Mirzapur under the supervision of superintendent of post, district- Mirzapur. I had to do a speed post today therefore I went to Sangmohal Post Office which is merely 750 Metres away from my dwelling place. Therefore I preferred to go on foot. When the applicant asked them to do the speed post, the concerned staff of the Department of Post told the applicant that the router is not working so the entire work of the branch office is paralyzed for one week. It was also told the applicant that the battery is also not in working condition so far the computer work they rely on the supply of electricity. If the power supply is disrupted in the district as usually takes place then function of the branch office is also paralyzed and customers impatiently wait for the resumption in the supply of electricity. I asked them to manage so that I may succeed to do the speed post, They told me that there is no other option when I compelled them to arrange a speed post,  then they talked with their counterpart at the Pathrahia branch office. It was most unfortunate that light had gone in that area and Battery was not working so he assured that when this power will resume they would do the speed post. The applicant again travelled the same distance to reach at Pathrahia Branch Office and the applicant was lucky that power supply had been resumed but when the concerned staff opened the computer to do so the speed post server had been closed because at that time it was 20 minutes past 2:00 o clock. If the light had not gone and the computer was not already closed then it was feasible that the server of the Department of post

Grievance Document

Current Status

Grievance received   

Date of Action


Officer Concerns To

Forwarded to


Officer Name

Shri Rupesh Pal (ADG PG)

Organisation name


Contact Address

Room No. 236H1, Dak Bhavan, Parliament Street New Delhi

Email Address

Contact Number


Reminder(s) / Clarification(s)

Reminder Date



If the light had not gone and the computer was not already closed then it was feasible that the server of the Department of post might work. Now the applicant had no other option except to reach at the head post office where I did the speed post, quite obvious from the first page of the attached pdf document. This is a developed India under the regime of Modi Sir.


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