Grievance Status for registration number: PMOPG/E/2023/0174611

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

31/08/2023

Received By Ministry/Department

Prime Ministers Office

Grievance Description

Home Affairs >> Crime related (Records, prisons and cyber cell)

The matter concerns the banking fraud of Rs.4999 which has been transferred to Federal Bank.

An application on behalf of Keshav Pratap Singh son of Rajendra Pratap Singh under Article 51 A of the constitution of India against the cheating committed by the fraudulent elements.

The address of the aggrieved applicant is as follows.

Village and Post Nibi Gaharwar police station-Vindhyachal and District Mirzapur

The matter concerns the fraudulent transaction of rupees 4999 from IPPB Account-059610182519 to the account Opened by the fraudulent elements in the federal bank whose last 4 digit is 6073 quite obvious from the first page which is the attached screen sort to the attached pdf documents to the grievance.

The description of the matter is as follows.

The wife of the applicant Abha Singh made call by her mobile number-9628993985 to the customer care number-155260 Who introduced to her as the customer care of Indian post payment bank named Sumit Kumar and this number was bounce to the new number-6290226995.

The last portion of the conversation has been taped by the wife of the applicant.

This is a humble request of the applicant to make inquiry into the matter and freeze the account in which money of the applicant has been transferred by the fraudulent elements.

PDH documents attached to the grievance, contains passbook of Indian Post Payment Bank and attached screenshot of the fraudulent transactions.

Grievance Document

Current Status

Case closed   

Date of Action

25/09/2023

Remarks

अधीनस्थ अधिकारी के स्तर पर निस्तारित महोदय, जाँच आख्या संलग्न है आख्या अवलोकनार्थ सादर सेवा में प्रेषित है संदर्भित प्रकरण मे गहराई से जॉच किया गया तथा प्रभारी निरीक्षक थाना कोतवाली कटरा से आख्या प्राप्त किया गया तो पाया गया कि आवेदक उपरोक्त पते की निवासी है जांच से ज्ञात हुआ कि सम्बन्धित प्रकरण में आवेदक के तहरीर के आधार पर थाना स्थानीय पर दिनांक 20.09.2023 को मु0अ0सं022623 धारा 420 भादवि व 66डी आईटी बनाम कस्टमर केयर नं0 155260 का कॉल रिसीवर सुमित कुमार कस्टमर केयर इण्डियन पोस्ट पेमेण्ट बैंक पंजीकृत किया गया है जिसकी विवेचना निरीक्षक श्री अरविन्द कुमार यादव द्वारा की जा रही है विवेचना का गुणदोष श्रीमान् जी आख्या संलग्न है

Reply Document

Rating

1

Poor

Rating Remarks

Whether it is acceptable pace of Investigation being carried out by the police to work out the case? More than one and a half months passed in the matter, but it is most unfortunate that the concerned investigation officer did not communicate federal bank which is saying that they will not provide any information to the victim when police ask them, they will provide the information. This implies that police did not take any action in the matter which is required from the police. Such lackadaisical approach of the police to deal with the cyber-crimes only creates frustration in the mind of the victims of the cyber-crime. Think about the good governance in the state of Uttar Pradesh that victims are crying because of the cyber-crimes which is rising alarmingly in the state of Uttar Pradesh and police is only procrastinating on the complaints made by the victims. Think about our political masters who are falsely claiming good governance in the state through print and electronic media.

Appeal Details

Appeal Number

Date of Receipt

Appeal Text

Current Status

Officer Concerns To

Officer Name

Shri Bhaskar Pandey (Joint Secretary)

Organisation name

Government of Uttar Pradesh

Contact Address

Chief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow

Email Address

bhaskar.12214@gov.in

Contact Number

05222226350

Reminder(s) / Clarification(s)

Reminder Date

Remarks

01/09/2023

Following is the detail of the fraudulent transaction done by cheaters.

Sent Successfully

Share Help

Amount

Rs 4,999

Rupees Four Thousand Nine Hundred Ninety Nine Only

Add Tag

To

Keshav Pratap Singh

KS

Federal Bank - 6073

Pay Again

From

Keshav Pratap Singh

India Post Payment Bank - 2519

Check Balance

KS

Paid at 04:32 PM, 31 Aug 2023 UPI Ref No: 360923623234 Copy

Payment Details

Please refund the money to the original account by the branch manager concerned of the Federal Bank.