Grievance Status for registration number : DEABD/E/2023/0069585
Grievance Concerns To
Name Of Complainant
Smt Rajesh Sharma
Date of Receipt
07/10/2023
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Others
Bank : Punjab National Bank
Branch / Name of Bank and Branch : PNB Civil lines, Bulandshahr, Branch Manager - Akhilesh
Account Number : 0069008700013264
Chief manager and branch manager of Punjab National Bank should honour direction of division bench of the High court of judicature in letter and spirit to provide justice.
Respected staff of Punjab National Bank, in the following writ petition WRIT - C No. - 29195 of 2023, division bench of the high court of judicature at Allahabad directed the parties as follows-
Supplementary affidavit filed today will be kept on record.
Put up this case on 18.10.2023 as fresh.
In the meantime, parties to avail the opportunity to settle the loan
in the negotiations which are going on between the petitioners and
the Bank.
Order Date :- 4.10.2023
For more details, please take the perusal of the first page of the attached PDF document.
The current status of the case is as-Bank loan on the applicant is Rs.4296538.07 while the loan limit is Rs.50 Lakhs. The process of the renewal was deliberately cancelled by misinterpreting and manipulating the made available stock data by the gas agency through cryptic and mysterious dealings by the branch manager of Punjab National Bank.
If the staff of the bank verified the stock in the year 2017 during the sanction of the loan and in the year 2022 during the renewal of the loan found the same, how can Punjab National Bank may cancel the renewal application in the name of insufficient stock?
It must be noted that the applicant from 27-10-2021 to 02-08-2023, has Deposited 3067312.83 Lakhs In PNB CC account - 0069008700013264. Punjab National Bank did not renew C.C. Loan by arbitrarily saying agency submitted stock Rs.704890 however Om Gas Agency has stock Rs.7025416.00 which is supported by report of C.A. and staff of B.P.C.L.
Please renew C.C. loan account of applicant through proper verification of stock in transparent and accountable manner. You have power to lower the limit but cancellation will put the applicant and her family on the road. Please resolve the issue before .18.10.2023 so that an amicable solution may be brought up before court.
Grievance Document
Current Status
Under process
Date of Action
07/10/2023
Officer Concerns To
Officer Name
Shri Sanjeev Kumar Dhupar (General Manager)
Organisation name
Punjab National Bank
Contact Address
Corporate Office Plot No 5, Sector -32, Gurugram, Haryana
Email Address
pno@pnb.co.in
Contact Number
01244126244
To see the attached document to the grievance, please click on the link