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Saturday, April 2, 2022

Again aggrieved applicant Vidya Devi submitted representation to resume S.M.S. alert services arbitrarily stopped by the Aryavart Bank


Grievance Status for registration number : DEABD/E/2022/25310
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Others

Bank : Other / Private Sector Bank.
Branch / Name of Bank and Branch : Aryavart Bank Branch Raipuri District Mirzapur Uttar Pradesh
Account Number : 611800100006753
Grievance Status for registration number : DEABD/E/2021/68435 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 07/10/2021Received By Ministry/Department Financial Services (Banking Division)Aryavart bank is not sending alert messages is the violation of Reserve Bank of India Guidelines ipso facto. This laxity is on their part for a few months. Please direct them to provide the alert messages as cheating activities in the banking sector are quite rampant these days. An application under Article 51 A of the constitution of India on behalf of my mother Smt Vidya Devi to seek message alerts on the registered mobile number-9005609242 which is getting alert messages but nowadays  Aryavart Bank is not sending alert messages. 
Today aggrieved applicant Vidya Devi did the transaction quite obvious from the first page of the attached document to the grievance but S.M.S. alert was not sent by the Aryavart Bank which is in violation of the R.B.I. Guidelines. SMS alert of pension of the month of February paid by the government Uttar Pradesh not received on the registered mobile number of the aggrieved applicant Vidya Devi. Whether branch manager of the aryavart Bank of the branch Raipur district Mirzapur will tell the applicant that why the message regarding the the death claim payment made by the bank of India through the PFMS to the aryavart Bank into the account of Vidya Devi was not sent and this transaction was made 3rd March 2022. For the more feedback word the attached document to the grievance which contains the communication of the branch manager Bank of India branch Wellesley Ganj district Mirzapur.From: Audit.RoMirzapur Audit.RoMirzapur@aryavartbank-rrb.comDate: Thu 18 Nov, 2021, 16:35Subject: Regarding SMS alert - Smt. Vidya DeviTo: yogimpsingh@gmail.com yogimpsingh@gmail.comCc: Complaints gba Complaints.gba@aryavartbank-rrb.comDear Sir, Please find letter related to complaint of Smt. Vidya Devi. As per details received from our Data Center,
Grievance Document
Current Status
Under process   
Date of Action
Officer Concerns To
Officer Name
Ms Betsy Rajagopal (General Manager)
Organisation name
Reserve Bank of India
Contact Address
Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai
Email Address
Contact Number