Thursday, April 7, 2022

Jio must improve its network in the rural area so that internet surfing may be feasible easily to customers otherwise it is globalization


Grievance Status for registration number : DOTEL/E/2022/10029
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
Received By Ministry/Department
Grievance Description
Telecommunications >> Mobile Related >> Improper Network Coverage

Mobile Number : 9696389653
Service Provider : Reliance JIO Infocom Limited
Circle : Not Applicable
The matter concerns the jio mobile number 9696389653 belongs to the aggrieved applicant. It is quite obvious that the network coverage on this mobile number of the jio user is experiencing very much fluctuation.
Think about the gravity of the situation that when there will be no network how the navigation will be carried out by the user. There is an enormous increase in the charges /tariff of the services and such a third grade service is being provided by the jio Reliance.
Repeated requests are being made to the customer care of the jio service provider but they are overlooking the complaints on the ground that there is heavy load on the feeders of the jio. Because of such overburdened feeders they are not providing the proper services to the consumers.
Undoubtedly if two times connection load will be given to the feeders how will they act properly? This is a kind request of the applicant to the accountable public functionaries of the jio service provider to ensure the proper network coverage in the area so that consumers may use the purchased data.
In the name report, Jio submits a parrot reply on the public grievance portal of the government of India which is inconsistent with submissions.
Grievance Status for registration number : DOTEL/E/2021/23953Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 18/07/2021Received By Ministry/Department Telecommunications We are facing feeble network being provided by the Jio service provider which is creating a lot of problems for me, and I am trying to reach the customer care of Jio service provider, but I am failed because of their cryptic dealings.
On the one side of screen our great prime minister Mr Narendra Modi Sir is claiming to provide good governance, but the actual fact is that we are crying only. Think about our miserable condition that we are providing money to the service provider, but they are not providing us services. Whether it is not cheating by the current service providers,
Grievance Document
Current Status
Under process   
Date of Action
Officer Concerns To
Officer Name
Radha Nair (DGM)
Organisation name
Reliance Jio Infocomm Limited
Contact Address
Reliance Corporate IT Park Thane-Belapur Road Navi Mumbai
Email Address
Contact Number