Think about quantum of corruption, Airtel did not provide how the 1.5 G.B. data exhausted merely in 8 minutes reflects anarchy?

 


 Last Login Time : 2021-06-06 16:31:23

Grievance Details

Grievance Number: 2766449

Grievance Reg Date: 2021-06-06 16:31:21


Complainant Name : Yogi M. P. Singh Mahesh Pratap Singh Complainant Contact No : 7379105911

Mode : By Web Complaint Type : Complaint

State : UTTAR PRADESH Purchase City : Mirzapur

Sector : Broadband & Internet Category : Data - Wireless

Grievance Company : AIRTEL Company Name :

Govt Dept / Regulator :

Mobile / Landline Number(in which the problem persist): 9794103433 Connection id: 9794103433

Connection Type: Prepaid Amount deducted (if any): 598

Network Location Details: Village Neebi Gaharwar Post Neebi Gaharwar District Mirzapur PIN code 231303 Complaint Number / ref no.:

Company Details Airtel U.P. East airtelpresence@inairtel.com, appellate.upe@airtel.in, Pincode (Company):

Product Value(INR) : 100-1000 Nature of Complaints : Irregular/ Unstisfactory Service

Grievance Details : How the 1.5 G.B. data used by the applicant detail must be made available to the applicant? सोचिये भ्र्ष्टाचार का आलम यह है की आठ मिनट में ही १.५ जी बी डाटा ख़त्म और यदि पूछेंगे कोई बहाना बना देंगे अभी जो ५९८ रुपये का जो रिचार्ज हुआ है उसे रिफंड कर दे कोई ऐसे डकैतों का कैसे भरोसा कर सकता है New Recharge made on 06-06-2021 at 02:04PM on Airtel Mobile number 9794103433 For more detail vide attached grievance.

Status :  In Process  

Company Remark : Customer complained regarding wrong data consumption communication related issue for airtel mobile number 9794103433. We understand your concern and apologize for an unpleasant experience. As per your telephonic discussion, this is to apprise you that we have highlighted your issue regarding data consumption to the concerned team and as per revert data consumption communication is correctly sent as usage is done from your number on 6th June 2021 and 7th June 2021. We always try to ensure that our customers get highest quality service through any of our channels. Moreover, for manage your account kindly download the Airtel thanks app. If you have any further queries/concerns, please feel free to contact us. We will make every effort to revert with a resolution as soon as possible. We value the relationship built with you. Also, we have shared your feedback with the concerned team. It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.


Remark Date  2021-06-14 02:25:54 Status :   Closed

Uploaded Files: File1 | | NA | NA

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

New Recharge made on 06-06-2021 at 02:04PM on Airtel Mobile number 9794103433
1 message

Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>6 June 2021 at 16:15
To: airtelpresence@inairtel.com, appellate.upe@airtel.in, pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, presidentofindia@rb.nic.in
An application on behalf of Preeti Singh, Mohalla-Surekapuram, Jabalpur Road, District=Mirzapur, PIN code-231001
But 2021-06-06 14:13:33 message reported as 

AE-AIRTEL

90% ALERT: You have used 90% of your daily highspeed data limit. Get 12GB data at just Rs.98, valid till your current pack. Recharge now u.airtel.in/mrp98

2021-06-06 14:13:33


Please take a glance of the messages sent by the Airtel company.

AE-AIRTEL

90% ALERT: You have used 90% of your daily highspeed data limit. Get 12GB data at just Rs.98, valid till your current pack. Recharge now u.airtel.in/mrp98

2021-06-06 14:13:33

 

Pasted from <http://192.168.1.1/html/smsinbox.html>

AD-Airtel

Thank you for recharging. Your new pack with Unlimited call and data benefit will start from08-06-2021. Till then your current pack benefits will continue.

2021-06-06 14:04:32

 

Pasted from <http://192.168.1.1/html/smsinbox.html>

 

Airtel

Recharge of Rs 598.00 is successful for your Airtel Mobile on 06-06-2021 at 02:04PM Transaction ID 42870187. Check your balance, validity, tariff and best recharges on Airtel Thanks App - u.airtel.in/App

2021-06-06 14:04:32

 

Pasted from <http://192.168.1.1/html/smsinbox.html

How the 1.5 G.B. data used by the applicant detail must be made available to the applicant? 

 सोचिये भ्र्ष्टाचार का आलम यह है की आठ मिनट में ही १.५ जी  बी डाटा ख़त्म और यदि पूछेंगे कोई बहाना बना देंगे 

अभी जो ५९८ रुपये का जो रिचार्ज  हुआ है उसे रिफंड कर दे 

कोई ऐसे डकैतों का कैसे भरोसा कर सकता है 

खुदा भी आसमाँ से जब जमी पे देखता होगा | 

             इस मेरे प्यारे देश को क्या हुआ सोचता होगा||

This is a humble request of your applicant to you Hon’ble Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos arbitrarily by making the mockery of law of land? There is need of the hour to take harsh steps against the wrongdoer to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray for you, Hon’ble Sir.

Date-06 /06/2021           Yours sincerely

                                   Yogi M. P. Singh, Mobile number-7379105911, 

Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar

 Pradesh, Pin code-231001.
Yogi

An anti-corruption crusader. Motive to build a strong society based on the principle of universal brotherhood. Human rights defender and RTI activist. Working for the betterment of societies and as an anti-corruption crusader for more than 25 years. Our sole motive is to raise the voices of weaker and downtrodden sections of the society and safeguard their human rights. Our motive is to promote the religion of universal brotherhood among the various castes communities of different religions. Man is great by his deeds and character.

4 Comments

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  1. Whether the staffs appointed by the government of India are laymen passed their academic exams through copies quite obvious from the inconsistent reply of the service provider Airtel company later on grievance will be closed by incompetent staff of government of India with the note that company provided response according its terms and conditions if still aggrieved then file complaint before consumer forum.
    As per your telephonic discussion, this is to apprise you that we have highlighted your issue regarding data consumption to the concerned team and as per revert data consumption communication is correctly sent as usage is done from your number on 6th June 2021 and 7th June 2021.

    ReplyDelete
  2. New Recharge made on 06-06-2021 at 02:04PM on Airtel Mobile number 9794103433 For more detail vide attached grievance.

    This message was sent at 2021-06-06 14:04:32. Thank you for recharging. Your new pack with Unlimited call and data benefit will start from08-06-2021. Till then, your current pack benefits will continue.

    ReplyDelete
  3. This is only showing that government is failed on every front because of its rampant corruption. Undoubtedly we are facing precarious situation that most of the government functionaries are incompetent they cannot understand the contents of the grievances submitted by the people.

    ReplyDelete
  4. Undoubtedly service provider Airtel company is providing better services in comparison to other service providers of the area but they have to be careful regarding providing message and providing information in regard to the the internet pack which is purchased by the consumers.

    Here customer undoubtedly purchased advance services from the Airtel company but it began two days later and whatever data exhausted that was from the earlier services purchased from the service provider.

    ReplyDelete
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