Grievance Status for registration number : DOTEL/E/2021/20443
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
24/06/2021
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Improper Network Coverage
Mobile Number : 9794760348
Service Provider : M/s.Bharti Airtel Ltd.
Circle : Not Applicable
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Concerned Airtel service provider staff may provide data uses detail with the navigation detail. You may refund my money paid as the subscription of the last internet pack. Grievance Status for registration number : DOTEL/E/2021/20366Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 23/06/2021
Received By Ministry/Department Telecommunications
Grievance Description-The matter concerns with the mobile number 9794103433 .
Service provider Airtel may refund the amount paid for the last recharge for the subscription of the internet pack. Now it is dead sure that they can not provide services. Their irregularity is attached and several complaints made but their corruption will not stop.How the 1.5 G.B. data used by the applicant detail must be made available to the applicant? सोचिये भ्र्ष्टाचार का आलम यह है की आठ मिनट में ही १.५ जी बी डाटा ख़त्म और यदि पूछेंगे कोई बहाना बना देंगे अभी जो ५९८ रुपये का जो रिचार्ज हुआ है उसे रिफंड कर दे कोई ऐसे डकैतों का कैसे भरोसा कर सकता है New Recharge made on 06-06-2021 at 02:04PM on Airtel Mobile number 9794103433 For more detail vide attached grievance.You may explain, how can you close the service if the applicant just did the recharge of 598 INR from the Amazon online shopping? At that you were promoting that customer may purchase the internet pack of 3 GB data or 12 GB for 98 INR through SMS. Whether such dealings on the part of Airtel company is justified, that recharge of 598 INR was ignored and making an attempt to press the customer through means of cheating to purchase more data in order to benefit the company illegally. Yesterday you exhausted the entire 1.5 GB data in just 20 minutes and again sought that applicant may purchase the internet pack of 3 GB data or 12 GB for 98 INR through SMS. Whether such corrupt practices on the part of the corrupt Airtel company is justified? Applicant is using Airtel 4 G dongle and 4 G services of the Airtel service provider are in dilapidated state which is quite
Grievance Document
Current Status
Under process
Date of Action
24/06/2021
Officer Concerns To
Officer Name
Mr. Nitin Grover
Officer Designation
Head Customer Complaints
Contact Address
M/s.Bharti Airtel Ltd. Plot Number 16, 2nd Floor Udyog Vihar, Phase-IV Gurgaon, Haryana
Email Address
airtel.dotcomplaints@airtel.com
Contact Number
9818122843
Grievance Status for registration number : DOTEL/E/2021/20366
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
23/06/2021
Received By Ministry/Department
Telecommunications
Grievance Description
The matter concerns with the mobile number 9794103433 .
Service provider Airtel may refund the amount paid for the last recharge for the subscription of the internet pack. Now it is dead sure that they can not provide services. Their irregularity is attached and several complaints made but their corruption will not stop.
Grievance Document
Current Status
Under process
Date of Action
23/06/2021
Officer Concerns To
Officer Name
Mr. Nitin Grover
Officer Designation
Head Customer Complaints
Contact Address
M/s.Bharti Airtel Ltd. Plot Number 16, 2nd Floor Udyog Vihar, Phase-IV Gurgaon, Haryana
Email Address
airtel.dotcomplaints@airtel.com
Contact Number
9818122843
Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
New Recharge made on 06-06-2021 at 02:04PM on Airtel Mobile number 9794103433
Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com> 23 June 2021 at 09:19
To: airtelpresence@inairtel.com, appellate.upe@airtel.in, pmosb <pmosb@pmo.nic.in>, supremecourt <supremecourt@nic.in>, urgent-action <urgent-action@ohchr.org>, presidentofindia@rb.nic.in
ALERT 100%: You have used 100% of your daily highspeed data limit. Speed is now reduced to 64Kbps. Get 50GB @251, valid till current pack. Dial *121*51#
2021-06-23 09:03:42
Concerned Airtel service provider staff may provide data uses detail with the navigation detail. You may refund my money paid as subscription of internet pack. 50% ALERT: Aapke rozana data usage par. Recharge Rs89 se paye 6GB (maujooda vaidhta tak) & anand lein Prime video mobile Edition ka 28 din. u.airtel.in/_Pvme89
2021-06-23 08:41:10
90% ALERT: You have used 90% of your daily highspeed data limit. Get 12GB at Rs98, valid till your current pack. Recharge from Airtel Thanks app or Retailer
2021-06-23 08:53:16
Tags:
Development
Yesterday you exhausted the entire 1.5 GB data in just 20 minutes and again sought that applicant may purchase the internet pack of 3 GB data or 12 GB for 98 INR through SMS. Whether such corrupt practices on the part of the corrupt Airtel company is justified? Applicant is using Airtel 4 G dongle and 4 G services of the Airtel service provider are in dilapidated state which is quite obvious from the attached screenshot of speed test taken online. Think about the gravity of the situation that even gmail pages are not loading showing errors quite obvious from the attached screenshot.
ReplyDeleteWhether under such circumstances my demand for a refund of an internet pack of 598 INR is unjustified? Repeated complaints are being made but they are not mending their ways as they are worms of corruption so can not come out from the mud of corruption.
Here it is quite obvious that aggrieved applicant has demanded the total uses data by the users and navigation detail in the particular time which can be provided by the service provider company Airtel and if not providing which means Airtel company is a defaulter company and it is obligatory duty of the government functionaries to take action against such evildoer service providers who are proliferating illegal business in this largest democracy in the world and if not taking this implies that government functionaries are colluding with such companies.
ReplyDeleteIt is quite obvious from the post that the service providing company Airtel looting its customers by stealing their data which is purchased by the customers through internet packs if they are right why are they not providing data user detail of the concerned complainant?
ReplyDeleteThey must provide the internet surfing to the complainant so that matter may be resolved but company staffs are not doing so which means something is wrong and problem may sorted out through appropriate action.
ReplyDelete