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Appeal Number: DOTEL/E/A/21/0004405
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Grievance Status for registration number : DOTEL/E/2021/13647
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
01/05/2021
Received By Ministry/Department
Telecommunications
Grievance Description
The problem concerns with network being provided by the Bharat sanchar Nigam limited on the mobile number 7379105911. This problem persists in the area since yesterday. If there is problem in charging of the battery then it must be repaired and if repairing is not feasible then it must be replaced instead of creating problem before the consumers otherwise they will be frustrated and it will cause more damage to the system. Think about other service providers network problem mostly remains 24 hours and you have not repaired your network problem in 48 hours whether it is not representing carelessness of the concerned staffs. Your Swift action is obvious from the fact that you sent the expert after 24 hours and they could not repair the damaged portion of the battery charging system which was damaged because of the poor supply of the current of the department of electricity. Which is in the dilapidated state.
Current Status
Case closed
Date of Action
03/06/2021
Remarks
REPORT RECEIVED FROM THE BSNL IS ATTACHED FOR PERSUAL AND INFORMATION PLEASE
Reply Document
Officer Concerns To
Officer Name
Shri RAMJI TEWARI
Officer Designation
GMTD
Contact Address
OFFICE OF GMTD BSNL MIRZAPUR
Email Address
Contact Number
05442222944
Grievance Status for registration number : DOTEL/E/2021/19253
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
15/06/2021
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Data Speed lower than commited
Mobile Number : 7379105911
Service Provider : Bharat Sanchar Nigam Limited Corporate Office
Circle : Uttar Pradesh (East)
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The matter concerns with the poor data supply speed on the mobile number 7379105911 which is quite obvious from the attached screenshot. Whether arbitrariness and non transparency in providing the public services by the Bharat Sanchar Nigam Limited a public sector undertakings of the Government of India is justified? This is not the first complaint against the third grade services being provided by the Bharat Sanchar Nigam Limited, but they are habitual to harass the customers as they are addicted to provide such bad services as integral part of their bad practices. Moreover, my dwelling place Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001 is just closed to Surekapuram Telephone exchange, so network is better in comparison to service providers in the area. More than one month because of casualty I had to go my village where 3 G services were not available, so they only charged subscription without providing services and now when I am living in Surekapuram they are not providing network data speed which is causing zero navigation. Telecom Regulatory Authority of India is acting like paralysed body which presence has zero effect for them. I have sent messages to them numerous time, but outcome remained zero. Whether parrot report inconsistent with submissions of the grievance in the regime of Modi Sir by BSNL is justified?
Grievance Status for registration number : DOTEL/E/2021/16713 Grievance Concerns To Name Of Complainant Yogi M P Singh Date of Receipt 28/05/2021 What is the value of such appeals and grievances if they are closed arbitrarily by them? Your Appeal is registered successfully Appeal Number: DOTEL/E/A/21/0003882
Grievance Document
Current Status
Under process
Date of Action
16/06/2021
Officer Concerns To
Officer Name
Shri RAMJI TEWARI
Officer Designation
GMTD
Contact Address
OFFICE OF GMTD BSNL MIRZAPUR
Email Address
Contact Number
05442222944
If Modi government is more interested to sell the public sector company B.S.N.L. ,then it must send so that its services may improve.
ReplyDeleteThe matter concerns with the poor data supply speed on the mobile number 7379105911 which is quite obvious from the attached screenshot. Whether arbitrariness and non transparency in providing the public services by the Bharat Sanchar Nigam Limited a public sector undertakings of the Government of India is justified?
It is quite obvious that they are not interested to improve the services providing to the consumers so it is obligated duty of the government of India to sell these companies to the private players as their motive is confirmed that they have already sold many government sector companies to the private players who are their disciples
ReplyDeleteDisciples ipso facto obvious. Jio is already fronted runner in this direction and contact with the PMO
Think about the deep rooted corruption and mis management in the public authority Bharat sanchar Nigam limited which resulted entire department has collapsed and business has been derailed, only there is infrastructure no consumers such is the dilapidated state of the Bharat sanchar Nigam limited where the third and fourth class employees mostly are given permanent/compulsory retirement. Such compulsory retirement was given with the motive to achieve an ulterior design.
ReplyDeleteUndoubtedly the services of the Bharat Sanchar Nigam Limited a government sector undertakings are ine dilapidated state which is quite obvious from the fact that its 3 G services have been replaced by the 2G services which is failure of the public department and Modi government as well because Modi Sir is known as development man in this country.
ReplyDelete