There must be stability in the network provided by B.S.N.L. so that less complaints be made before it by the users cum customers

byYogi -
1

 


Grievance Status for registration number : DOTEL/E/2022/06549
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
06/03/2022
Received By Ministry/Department
Telecommunications
Grievance Description
The matter concerns the poor network in respect of mobile number 9794760348. Whether the staff of Bharat sanchar Nigam limited will tell the proper reason why are they providing poor network speed to the consumer and the consumer is not able to do network surfing. Whether the sa
such poor network speed is acceptable to the consumers undoubtedly not but because of corruption in the Bharat sanchar Nigam limited anti-consumer practices are going on in the department of the central government.
Your Grievance is registered successfully.
Registration Number : DOTEL/E/2022/05804
Grievance Status for registration number : DOTEL/E/2022/05804
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
25/02/2022
Received By Ministry/Department
Telecommunications
Current Status
Case closed
Date of Action
20/03/2022
Remarks
REPORT RECEIVED FROM THE BSNL IS ATTACHED FOR PERSUAL AND INFORMATION PLEASE
Reply Document
Rating
1
Poor
Rating Remarks
If the Bharat sanchar Nigam limited Mirzapur will keep the network speed acceptable for navigation then why will the complainants make the complaints against them on the public grievance portal of the Government of India? It is quite obvious that concerned staff of the Bharat sanchar Nigam limited is submitting the parrot reply in the every complaint and that is accepted by the concerned monitoring bodies acting on the public grievance portal of the Government of India which is completely unjustified and not acceptable to the complainant. It is well known fact that aggraved complainant submits the complaint of the slow network speed in the every month because he feels difficulty because of the network speed . Website are not accessible to the customer because of the slow network speed which is the root cause of making complaint against the service provider Bharat sanchar Nigam limited. Concerned staff must be director to provide the consumer services in the proper way.
Officer Concerns To
Officer Name
Shri Pankaj Kumar (Deputy Director General PG)
Organisation name
Department of Telecommunications
Contact Address
Room No.612,6th Floor Mahanagar Doorsanchar Bhawan Near Zakir Hussain College Old Minto Road New Delhi
Email Address
ddgpg-dot@nic.in
Contact Number
01123221231
Tags:
Yogi

An anti-corruption crusader. Motive to build a strong society based on the principle of universal brotherhood. Human rights defender and RTI activist. Working for the betterment of societies and as an anti-corruption crusader for more than 25 years. Our sole motive is to raise the voices of weaker and downtrodden sections of the society and safeguard their human rights. Our motive is to promote the religion of universal brotherhood among the various castes communities of different religions. Man is great by his deeds and character.

1 Comments

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  1. YogiMarch 22, 2022 at 11:18 AM

    If the Bharat sanchar Nigam limited Mirzapur will keep the network speed acceptable for navigation then why will the complainants make the complaints against them on the public grievance portal of the Government of India? It is quite obvious that concerned staff of the Bharat sanchar Nigam limited is submitting the parrot reply in the every complaint and that is accepted by the concerned monitoring bodies acting on the public grievance portal of the Government of India which is completely unjustified and not acceptable to the complainant.

    ReplyDelete
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