When network of B.S.N.L. will change from 3 G to 2 G only God knows and subscribers are sufferring too much because navidation stops

byYogi -
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Grievance Status for registration number : DOTEL/E/2022/07270
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
13/03/2022
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Improper Network Coverage

Mobile Number : 9794760348
Service Provider : Bharat Sanchar Nigam Limited Corporate Office
Circle : Uttar Pradesh (East)
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The matter concerns a paralysed network regarding the B.S.N.L.Mobile numbers-9794760348, 7379105911,and 9336252631only showing laxity of the concerned public staff of the Bharat Sanchar Nigam Limited. Grievance Status for registration number : DOTEL/E/2022/05804 Grievance Concerns To Name Of Complainant Yogi M. P. SinghDate of Receipt 25/02/2022 Received By Ministry/Department TelecommunicationsThe concerned staff of the Bharat sanchar Nigam limited has written in its reply that the report is attached to the grievance so grievance must be disposed of. Here this question arises: why is this attachment not visible to the complainant? Whether God bestowed miraclus eyes to the monitoring body working at the public grievance portal. Here it is quite obvious that staff of the Bharat sanchar Nigam limited are playing a bad game with the consumers and violating the consumer rights of the customers. Whether it is not reflecting complete insolence on the part of the staff of the Bharat sanchar Nigam limited who only procrastinated on the submitted grievance of the aggrieved complainant and this activity of the staff of the Bharat sanchar Nigam limited only showing the deep rooted corruption in the department of the central government headed by Narendra Damodar Modi quite obvious from the matter. Corrupt practices may be promoted in the working of departments under the prime minister office.
For more feedback, vide attached PDF document to the grievance. Every time they assure aggrieved customers that they will remain cautious in future and will make efforts to resolve such problems in advance but in every month, they are repeating the same parrot reply as complaints are piling up before them. They must increase their credibility by dedicating to the services for which they draw a huge salary from the public exchequer. Reform is an integral part of good governance but only on paper, to talk of reform is a bad thing. For a few years, the credibility reached to Nadir of govt.
Grievance Document
Current Status
Case closed
Date of Action
26/03/2022
Remarks
Reply attached
Reply Document
Rating
1
Poor
Rating Remarks
Now a days the network of the Bharat Sanchar Nigam limited Mirzapur not working well. My dwelling place is just in side of the telephone exchange Bathua but we are not accessing network properly implies the poor network of the Bharat sanchar Nigam limited. They are claiming that his telephone exchange is working well and network is accessible to the customers properly then why the fluctuation in the network of the Bharat sanchar Nigam limited experienced by the users. Where is the quality of the services as claimed by the department if the customers are feeling difficulty in accessing the network properly? Bharat sansar Nigam limited is not providing consumer friendly services but it is providing the Government friendly services quite obvious from the problems being faced by the customers in accessing the government portals in which complaints are being made . It is the obligatory duty of the Bharat sanchar Nigam limited to provide the consumer friendly services to the customers.
Officer Concerns To
Officer Name
SHRI RANA A K SINGH (CGM)
Organisation name
UP (E) Telecom Circle
Contact Address
CGMTUP East Circle Hazratganj Lucknow UP
Email Address
pg_upe@bsnl.co.in
Contact Number
05222623600
Tags:
Yogi

An anti-corruption crusader. Motive to build a strong society based on the principle of universal brotherhood. Human rights defender and RTI activist. Working for the betterment of societies and as an anti-corruption crusader for more than 25 years. Our sole motive is to raise the voices of weaker and downtrodden sections of the society and safeguard their human rights. Our motive is to promote the religion of universal brotherhood among the various castes communities of different religions. Man is great by his deeds and character.

2 Comments

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  1. YogiMarch 28, 2022 at 11:17 AM

    Bharat sansar Nigam limited is not providing consumer friendly services but it is providing the Government friendly services quite obvious from the problems being faced by the customers in accessing the government portals in which complaints are being made . It is the obligatory duty of the Bharat sanchar Nigam limited to provide the consumer friendly services to the customers.

    ReplyDelete
  2. Beerbhadra SinghMarch 29, 2022 at 5:38 PM

    Now a days the network of the Bharat Sanchar Nigam limited Mirzapur not working well. My dwelling place is just in side of the telephone exchange Bathua but we are not accessing network properly implies the poor network of the Bharat sanchar Nigam limited.

    ReplyDelete
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