Grievance Status for registration number : PMOPG/E/2023/0167254

Grievance Concerns To

Name Of Complainant

Smt Rajesh Sharma

Date of Receipt

22/08/2023

Received By Ministry/Department

Prime Ministers Office

Grievance Description

Financial Services (Banking Division) >> Misbehaviour/Harrassment/Corruption by Bank Staff

Bank/Financial Institute : Punjab National Bank

Branch / Name of Bank and Branch : Chief Manager Punjab National Bank Branch Office: Civil Lines, Bsr Opposite Old Jail Compound, Bulandshahr, Uttar Pradesh-203001.

Please curb the misuse of The Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest (SARFAESI) Act 2002 also curb the corruption prevailed in the working of the Punjab National Bank.

How can chief manager of the Punjab National Bank may be allowed to auction the House of widow an army personnel which is a nationalised bank and its big defaulters are Nirav Modi Mehul Choksi and many more others who are entertaining luxuries abroad?

I am not fugitive but it is quite obvious that I have been made victim by the chief manager of the Punjab National Bank quite obvious from the exploitation style of them. They are not only trying to sabotage my business but also destroying the entire family of a widow of an army personnel so it is responsibility of the accountable public functionaries of the government to take action in the matter immediately if they have regard her the army of the country who is the defender of the borders.

Chief Manager, Punjab National Bank

Branch Office: Civil Lines, Bsr

Opposite Old Jail Compound,

Bulandshahr, Uttar Pradesh-203001.

Phone: +91-573-225513, +91-8171113715 (M)

sent an email yesterday in reply to the near about dozen grievances submitted on the public grievance portal of the Government of Ind here I want to touch the first point of the cryptic and mysterious reply made by him. Which is as follows.

Dear Madam

we have received the Complain made by you . In this regard we have to submit as under :

Your Account is NPA Since 29-05-2019.

Short submissions of the applicant is as follows.

1-It is quite obvious that total loan amount of the Punjab National Bank on the applicant is Rs.4350939.07.

2-This is cash credit loan account was provided by the Punjab National Bank to the applicant in the financial year 2017.

3-the applicant has provided total interest to the Punjab National Bank rupees Rs.4087020 against cash credit loan account balance Rs.4350939.07.

4-How can Punjab National Bank specially its chief m

Grievance Document

Current Status

Under process   

Date of Action

22/08/2023

Officer Concerns To

Officer Name

Shri Sanjeev Kumar Dhupar (General Manager)

Organisation name

Punjab National Bank

Contact Address

Corporate Office Plot No 5, Sector -32, Gurugram, Haryana

Email Address

pno@pnb.co.in

Contact Number

01244126244

Reminder(s) / Clarification(s)

Reminder Date

Remarks

22/08/2023

4-How can Punjab National Bank specially its chief manager can consider this amount is non performing asset of the bank?

5-Initially they charged average Rs.45,000 per month as interest later on they are charging Rs. 67,000 as per month interest which is exploitation of the widow of an army personnel.

6- Right to reason is the indispensable part of the sound administrative system as quoted by the apex court of India in its various judgements so I think that chief manager of the Punjab National Bank must provide the reason of extra charging of the interest per month now a days.

7-Whether the Punjab National Bank will tell the applicant what loss occurred to the bank because of the cash credit loan account of the applicant?

8-Chief manager, authorised officer, Punjab National Bank , secured credit issued the second auction notice on 19/07/2023 which is against the provisions of The Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest (SARFAESI) Act 2002.

Undoubtedly The Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest (SARFAESI) Act 2002 provides enormous unchallenging power to the bank but it is the obligatory duty of the staff of the bank not to misuse it.

To see the attached document to the grievance, click on the link