Why bank of India is procrastinating in transferring money from account of deceased Rajendra Pratap Singh to widow Vidya Devi



To

                             Branch Manager


                    Bank of India Welleselly Ganj  


                    District-Mirzapur, Uttar Pradesh 231001


Subject-In order to comply report dated 14/12/2021 as Branch Manager sought physical presence and submission of documents concerning claim. Vide page 1 of attached document.


With due respect, the applicant invites the kind attention of the Honourable Sir to the following submissions as follows.


1-1-I pray before the Honourable Sir that following grievance submitted by the applicant on the public grievance portal of the government of India.


Grievance Status for registration number : DEABD/E/2021/75402


Grievance Concerns To


Name Of Complainant Yogi M. P. Singh


Date of Receipt 09/11/2021


Received By Ministry/Department Financial Services (Banking Division)


Grievance Description Financial Services (Banking Division) >> Misbehaviour/Harrassment/Corruption by Bank Staff


Bank/Financial Institute : Bank of India


Branch / Name of Bank and Branch : Officer Name SMT MANASI MANOJ PHENE Officer Designation Deputy General Manager


-----------------------


Grievance Status for registration number : DEABD/E/2021/75144


Grievance Concerns To Name Of Complainant Yogi M. P. Singh, Date of Receipt 08/11/2021


2-It is submitted before the Honourable Sir that my mother is physically present now in your branch office so verify everything as required under the law.


3-I pray before the Honourable Sir that following documents are annexed to this representation.


1-Report dated 14/12/2021 of Branch Manager.


2-Death certificate deceased.


3-Account details of deceased Rajendra Pratap Singh.


4- Account details of my mother Vidya Devi.


5-Front page of PAN Cards of deceased Rajendra Pratap Singh and Vidya Devi and Aadhar card of Vidya Devi.


6- Back page of PAN Cards of deceased Rajendra Pratap Singh and Vidya Devi and Aadhar card of Vidya Devi.


7,8-Family pension approved by senior rank officer of department of secondary education containing approved photographs of Father and mother.


9,10-Family pension processed for Vidya Devi  by the department of secondary education and treasury office Mirzapur.


4-It is submitted before the Honourable Sir that my mother is heart patient consequently may not visit again and again at your branch office so verify today and complete process concerning her. She has come after travelling 36 K.M. in this bitter cold.


5-I pray before the Honourable Sir that original representation is in two pages and 10 pages annexure as aforementioned.


Please help Sir and applicant shall ever pray you Honourable Sir.


Date-16/12/2021


Aggrieved applicant                                                                      Applicant


  


 


Vidya Devi                                                                          Yogi M. P. Singh S/O Rajendra Pratap Singh


Village and post-Nibi Gaharwar                                       Mohalla-Surekapuram, Jabalpur Road


Dist-Mirzapur, PIN Code-231313                                             Dist-Mirzapur, PIN Code-231001                                          


Grievance Status for registration number : DEABD/E/2021/75402

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

09/11/2021

Received By Ministry/Department

Financial Services (Banking Division)

Grievance Description

Financial Services (Banking Division) >> Misbehaviour/Harrassment/Corruption by Bank Staff


Bank/Financial Institute : Bank of India

Branch / Name of Bank and Branch : Officer Name SMT MANASI MANOJ PHENE Officer Designation Deputy General Manager

-----------------------

Grievance Status for registration number : DEABD/E/2021/75144

Grievance Concerns To Name Of Complainant Yogi M. P. Singh, Date of Receipt 08/11/2021

Remarks

Officer Name SMT MANASI MANOJ PHENE Officer Designation Deputy General Manager disposed of aforementioned grievance  with mysterious and cryptic comment Duplicate complaint ref no-DEABD/E/2021/75035 reflects dereliction in the duty. 

Disciplinary action must be taken against the aforementioned lady to curb such incidents promoting lawlessness and anarchy in the public system. It must be noted that there are two essential ingredients of a grievance 1-Submissions made in grievance and 2-Supportive evidence. Here subsequent grievance was overlooked in the name of duplicate of former but factual position is that in latter grievance submissions were elaborated more explicitly in lucid style so that incompetent staff of the government somehow managed to get service may understand the contents of the grievance.

It would be better for the aforementioned lady staff of the government that she must take the perusal of the contents of the grievance before making any such absurd and arbitrary decision weird enough to astonish the applicant. My advice for the lady staff to acquire more knowledge as little knowledge is dangerous for occupying a post concerned with wide public interest as it would injure the interest of the large section of the people. Such public staff are doing irreparable damage to our nation who are attending the public offices with a prejudiced mind. Please direct the concerned lady to provide the reason for her decision as the right to reason is an indispensable part of a sound administrative system. For more details, vide attached document to the representation.

Grievance Document

Current Status

Case closed   

Date of Action

15/12/2021

Remarks

Sir Please see the attachment reply sent to the complainant by concerned department.

Reply Document

Rating

1

Poor

Rating Remarks

Punjab-Haryana High Court Pgi Employees Union vs Director, Post Graduate However it cannot be said that the strike was illegal because they had proceeded on strike after giving notice as required by Section 22 of the Industrial Disputes Act. However, claim to strike pay is not authorised by law for the strikers voluntarily abstained from work. Strike pay is awarded only as a measure of social justice by the Industrial Tribunal on account of economic disparity between employer and employees and parties are adversely affected by the strike. So in such circumstances workers have no legal right to claim pay for strike period. However, on sympathetic grounds I order that 25 percent of the total strike period amount to be paid to the workers.

Appeal Details

Appeal Number

DEABD/E/A/21/0012485

Date of Receipt

16/12/2021

Appeal Text

Today I had visited the branch office with her mother to submit requisite documents offline but the entire staff of the Bank of India had gone on strike. Therefore the gate was locked but no notice on the entrance. When I enquired neighbours, then neighbours told me that the Bank will remain closed until Sunday and will reopen on Monday. Think about the gravity of the situation that No work no pay has been passed by the apex court of India and strictly warned that no one may be allowed to keep the public services at ransom to create undue pressure on the employer. Afterall I have submitted all required documents.

Current Status

Appeal Received

Officer Concerns To

Officer Name

SMT MANASI MANOJ PHENE (Deputy General Manager)

Organisation Name

Bank of India

Contact Address

Email Address

HO.cebb@bankofindia.co.in

Contact Number

02266684479

Yogi

An anti-corruption crusader. Motive to build a strong society based on the principle of universal brotherhood. Human rights defender and RTI activist. Working for the betterment of societies and as an anti-corruption crusader for more than 25 years. Our sole motive is to raise the voices of weaker and downtrodden sections of the society and safeguard their human rights. Our motive is to promote the religion of universal brotherhood among the various castes communities of different religions. Man is great by his deeds and character.

2 Comments

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  1. Today I had visited the branch office with her mother to submit requisite documents offline but the entire staff of the Bank of India had gone on strike. Therefore the gate was locked but no notice on the entrance. When I enquired neighbours, then neighbours told me that the Bank will remain closed until Sunday and will reopen on Monday. Think about the gravity of the situation that No work no pay has been passed by the apex court of India and strictly warned that no one may be allowed to keep the public services at ransom to create undue pressure on the employer. Afterall I have submitted all required documents.

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