Grievance Status for registration number : DEABD/E/2023/0063761
Grievance Concerns To
Name Of Complainant
Smt Rajesh Sharma
Date of Receipt
12/09/2023
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Misbehaviour/Harrassment/Corruption by Bank Staff
Bank/Financial Institute : Reserve Bank of India
Branch / Name of Bank and Branch : Circle office Bulandshahr of Punjab National Bank
Right to reason is the indispensable part of the sound administrative system and here who is the appellate authority and what is the reason to concur with the decision of the subordinate officer was not revealed the following appeal of the appellant and the final reply document in following is not opening on the PG portal. No one can be made accountable for its acts if such cryptic dealings will take place on the public grievance portal of the Government of India. At least there must be name and post of the appellate authority who disposed of the appeal made by the appellant. Provision of SARFAESI act 2002 was brought up by the Government of India to safeguard the interest of secured creditors and genuine borrowers but because of corruption in the financial institutions things are occurring just opposite to it. Here matter concerns the blatant abuse of the provisions of SARFAESI act 2002 which requires an inquiry into the matter by a team of honest personnel of the government. Here core issue is the procrastination and corruption in the renewal of the cash credit account of the applicant. The agency was closed for 2 years which made the applicant financially handicapped in spite of this the applicant fulfilled entire demands of the concerned bank personnel but they must think that this is process of the renewal and not they are providing loan again so how can the applicant fulfil their big demands? They should think that this is a great achievement of the applicant that loan amount from Rs.67,00,000 to to 43,00,000 rupees. This proves the good faith of the borrower which must be taken into account. Think about the big defaulters of the bank who never intended to pay the principal amount of the money of the bank and now living abroad and bank failed to secure its money by using SARFAESI act 2002 because the corrupt staff of the bank colluded with them.
Appeal Details, Appeal Number-DEABD/E/A/23/0018893
Name-Smt Rajesh Sharma, Appeal Received Date-04/09/2023
Grievance Document
Current Status
Under process
Date of Action
12/09/2023
Officer Concerns To
Officer Name
Ms Betsy Rajagopal (General Manager)
Organisation name
Reserve Bank of India
Contact Address
Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai
Email Address
cepdco@rbi.org.in
Contact Number
02222604106
Reminder(s) / Clarification(s)
Reminder Date
Remarks
12/09/2023
Appeal Status
Appeal Closed (On 08/09/2023)
Closing Remarks
We concur the reply given by the competent authority as attached in reply of grievance.
Reason Of Appeal
An enquiry under Article 51 A of the constitution of India regarding corrupt dealings of Bank. 1-Can you auction the house of the applicant if there may be a balance of Rs.50 in C.C. Account of the applicant by misusing provisions of SARFAESI Act 2002? 2-After O.T.S., you did the renewal temporarily and the applicant submitted a renewal application. According to rule, you had to pursue the procedure of law to make the loan N.P.A. but you have not followed but making mockery of provisions of SARFAESI Act 2002? 3 and 4-As one time settlement was fulfilled by the applicant. 5-In 2017, bank granted C.C. Loan on the same stock and in renewal application they are questioning stock. Whether the integrity of Bank staff is not under cloud? Whether it is not corruption? 6-The stock statement submitted by the applicant is of Rs.7025416 obvious from the report of the chartered accountant dated 20 Oct 2022. To curb the process of renewal is the part of cryptic and mysterious dealings of the corrupt staff of the Punjab National Bank To curb the process of renewal is the part of cryptic and mysterious dealings of the corrupt staff of the Punjab National Bank, obvious from their incredible dealings in the matter. Undoubtedly it is too surprising that the same stock was sufficient stock in the year 2017 when the cash credit loan was sanctioned by the bank staff and now when the renewal application was submitted then this stock has been insufficient stock. This implies that for the sufficient stock, sympathy of the bank staff is must and to garner their sympathy everyone knows what the applicant should do? No doubt the applicant is a credible customer of the bank and no loss to the bank because of the applicant but the bank staff because of corruption harassing a vulnerable lady.
12/09/2023
This is a humble request of the widow of an army personnel to order an enquiry into the matter of deep-rooted corruption so that rights of a woman may be safeguarded, and her exploitation may stop.