Grievance Status for registration number : DEABD/E/2023/0068643
Grievance Concerns To
Name Of Complainant
Smt Rajesh Sharma
Date of Receipt
04/10/2023
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Others
Bank : Punjab National Bank
Branch / Name of Bank and Branch : PNB Civil lines, Bulandshahr, Branch Manager - Akhilesh
Account Number : 5133132505
The matter concerns a transaction with reference ID5133132505 failed during the processing due to account free. Respected sir maybe pleased to a glance of the first page of the attached PDF document to the grievance. Aise proprietor of the Om Gas Agency The applicant is making following enquiry under Article 51A of the Constitution of India with the branch manager,PNB Civil lines, Bulandshahr, Branch Manager - Akhilesh , of the Punjab National Bank.
Bank loan on the applicant is Rs.4296538.07 while the loan limit is Rs.50 Lakhs. The process of the renewal was deliberately cancelled by misinterpreting and manipulating the made available stock data by the gas agency because of corruption.
Respected branch manager of the Punjab National Bank may provide the reason of freezing the current account if he has really freezed the current account of the Om Gas Agency to block the working of the agency with ulterior motive to achieve nefarious design. Om Gas Agency is the only source of the livelihood of the family of the applicant and applicant always remained the source of the profit for the bank therefore it can never be justified on the part of branch manager in favour of the applicant.
Please provide the order passed by the branch manager or any other communication made with the senior rank authority and minutes of the proceedings made in regard to freezing the current account of the Om Gas Agency by the branch manager.
It is quite obvious that branch manager of the Punjab National Bank is violating the consumer rights of the widow of the army personnel which is against the setup norms of the government.
It is quite obvious from the status of cash credit account CC account - 0069008700013264 total bank loan on the applicant is Rs.4296538.07 while the loan limit of the applicant is 50,00,000 rupees. The aplicant has paid the interest more than the balance which is currently in the cash credit account.
If the staff of the bank verified the stock in the year to cycle 2
Grievance Document
Current Status
Under process
Date of Action
04/10/2023
Officer Concerns To
Officer Name
Shri Sanjeev Kumar Dhupar (General Manager)
Organisation name
Punjab National Bank
Contact Address
Corporate Office Plot No 5, Sector -32, Gurugram, Haryana
Email Address
pno@pnb.co.in
Contact Number
01244126244
Reminder(s) / Clarification(s)
Reminder Date
Remarks
04/10/2023
If the staff of the bank verified the stock in the year 2017 during the sanction of the loan and in the year 2022 during the renewal of the loan found the same, how can Punjab National Bank may cancel the renewal application in the name of insufficient stock?
It must be noted that the applicant from 27-10-2021 to 02-08-2023, has Deposited 3067312.83 Lack In PNB CC account - 0069008700013264. Punjab National Bank did not renew C.C. Loan by arbitrarily saying agency submitted stock Rs.704890 however Om Gas Agency has stock Rs.70 Lakhs.