Grievance Status for registration number : DOTEL/E/2023/0025044
Grievance Concerns To
Name Of Complainant
Mahesh Pratap Singh alias Yogi M. P. Singh
Date of Receipt
09/09/2023
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Others
Mobile Number : 9696389653
Service Provider : Reliance JIO Infocom Limited
Mobile Number 9696389653 of Jio company.
Provide the more detail of the consumption of Internet data concerning the mobile number 9696389653 of Jio service provider company.
From the first page of the attached pdf document to the grievance it is obvious that near about 6GB Internet data was consumed by the applicant between the time 12:56 PM to 3 PM. Honourable Sir may be pleased to take a glance of the first page of the attached pdf document.
Honourable Sir there are 4 pages also attached subsequently to the first page which are showing the network speed provided by the Jio service provider.
If the applicant met the allegation of the theft of data then from the next day , they will make the network speed so slow that navigation will not be feasible at the speed provided by them so I cannot make the allegation of the theft of data.
Therefore it is a humble request of the applicant to the staff of the Jio Company to provide the data details consumption by the applicant between that specific hour.
Please direct the accountable staff of the Jio Company to adopt the Cogent approach to provide the logistic solution in the matter so that the suspense of the applicant may be overcome. For this the applicant shall ever pray you, Honourable Sir.
Grievance Document
Current Status
Under process
Date of Action
09/09/2023
Officer Concerns To
Officer Name
Radha Nair (DGM)
Organisation name
Reliance Jio Infocomm Limited
Contact Address
Reliance Corporate IT Park Thane-Belapur Road Navi Mumbai
Email Address
radha.nair@ril.com
Contact Number
02279655519
To see the attached document to the grievance, please click on the link