Not to provide information to account holder is against directions of R.B.I. Guidelines consequently to block account services is illegal

 



Grievance Status for registration number : DEABD/E/2022/44400
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
15/06/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : State Bank of India
-----------------------
Customer Care - Case - 105720825 - has been resolved
Dear Sir/Madam,Thank You for Banking with us. Customer Care Case: 105720825 for GENERAL INFORMATION - ENQUIRY - CONFIRMATION OF REGISTERED MOBILE NUMBER has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.
Please find the resolution below:
Please help us to serve you better by providing your valuable feedback. Visit Bank.sbi - customer care- complaints and compliments - Customer Complaint and Request Form or call on our Toll Free Numbers 1800 1234 or 1800 2100
This is a System Generated Email, Please Do Not Reply
Thank you,SBI Bank Customer Care
According to this automatic message, Customer Care Case: 105720825 for GENERAL INFORMATION - ENQUIRY - CONFIRMATION OF REGISTERED MOBILE NUMBER has been Resolved. This implies that account services like mini statement, balance, and six month e-statement etc are now available on the registered mobile number of the applicant.
It is most unfortunate that account services on the registered mobile number of the applicant are still not available to the applicant even after repeated attempts of the applicant to take the help of the Customer Care Team. For more details, vide attached document to the grievance.
Grievance Status for registration number : DEABD/E/2022/42855 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 09/06/2022 Received By Ministry/Department Financial Services (Banking Division) Grievance Description Financial Services (Banking Division) Fraud
Everyone knows that arbitrariness is the gate of corruption and because of rampant corruption in the working of public authority State Bank of India, arbitrariness has been an integral part of practice of the staff of public authority State Bank of India.
Why are account services blocked by the concerned branch manager? It means they were planning to indulge in the bank fraud as usually reported in the dailies that money fr
Grievance Document
Current Status
Grievance received   
Date of Action
15/06/2022
Officer Concerns To
Forwarded to
Financial Services (Banking Division)
Officer Name
SHRI PANKAJ SHARMA (JOINT SECRETARY)
Organisation name
Financial Services (Banking Division)
Contact Address
Room No.44, 3rd Floor,Jeevan Deep Building Building, Sansad Marg New Delhi
Email Address
sobo3-dfs@nic.in
Contact Number
01123346785
Beerbhadra Singh

To write blogs and applications for the deprived sections who can not raise their voices to stop their human rights violations by corrupt bureaucrats and executives.

1 Comments

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  1. Everyone knows that arbitrariness is the gate of corruption and because of rampant corruption in the working of public authority State Bank of India, arbitrariness has been an integral part of practice of the staff of public authority State Bank of India.
    Why are account services blocked by the concerned branch manager? It means they were planning to indulge in the bank fraud as usually reported in the dailies that money fraudulently withdrawn from the account and message was not sent and when the victim visits the branch for withdrawal of money, then he is shocked.

    ReplyDelete
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