Grievance Status for registration number : MPANG/E/2021/07520
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
13/09/2021
Received By Ministry/Department
Petroleum and Natural Gas
Grievance Description
Petroleum and Natural Gas >> LPG/LPG Agency related >> Non home delivery or Delay delivery of cylinder/Less weight of cylinder delivered/Not carrying weight machine
Ministry/PSU : Indian Oil Corporation Limited
State : Uttar Pradesh SO I
District : Not Applicable
Application number : Not Provided
Agency name : Asmita Gas service
LPG Consumer number : 3700000001428 3439
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Non-delivery of domestic gas cylinders by the Indian Oil Corporation Limited. With great reverence, I invite the attention of the concerned public staffs to the following core points.1-The applicant made the refill order on 05 Sept 2021 at 10:37 PM quite obvious from the attached screenshot of Google Pay. 2-This order was made online and payment was made through Google Pay.3-During the earlier orders of the refill of the domestic gas cylinder, the distributor of the Indian Oil Corporation Limited used to deliver the cylinder on the next day of the refill order but last time one week passed, and this time gas cylinder is delivered but not to applicant quite obvious from the attached messages sent on the registered mobile number of the applicant. Our worries are whether there is a crisis of the gas cylinders or some defect in the processing of the refill order. Refill order detail is attached to the grievance. Please update the status through the report.
What is the cause of this mismanagement and irresponsibility.
Grievance Document
Current Status
Under process
Date of Action
13/09/2021
Officer Concerns To
Officer Name
Ramesh Kumar
Officer Designation
Chief Manager LPG-Sales
Contact Address
Email Address
ramkum@indianoil.in
Contact Number
05222305713
Grievance Status for registration number : MPANG/E/2021/06130
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
31/07/2021
Received By Ministry/Department
Petroleum and Natural Gas
Grievance Description
Petroleum and Natural Gas >> LPG/LPG Agency related >> Non home delivery or Delay delivery of cylinder/Less weight of cylinder delivered/Not carrying weight machine
Ministry/PSU : Indian Oil Corporation Limited
State : Uttar Pradesh SO I
District : Not Applicable
Application number : Not Provided
Agency name : Asmita Gas service
LPG Consumer number : 3700000001428 3439
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Non delivery of domestic gas cylinders by the Indian Oil Corporation Limited. With great reverence, I invite the attention of the concerned public staffs to the following core points.1-The applicant made the refill order on 25 July 2021. 2-This order was made online and payment was made through Amazon pay.3-During the earlier orders of the refill of the domestic gas cylinder, the distributor of the Indian Oil Corporation Limited used to deliver the cylinder on the next day of the refill order but this time one week passed. Our worries are whether there is a crisis of the gas cylinders or some defect in the processing of the refill order. Refill order detail is attached to the grievance. Please update the status through the report.
Grievance Document
Current Status
Case closed
Date of Action
05/08/2021
Remarks
Addressed
Reply Document
Rating
1
Poor
Rating Remarks
What is the cause of lacklustre performance of the website of the Indian Oil Corporation Limited?
Officer Concerns To
Officer Name
Ramesh Kumar
Officer Designation
Chief Manager LPG-Sales
Contact Address
Email Address
ramkum@indianoil.in
Contact Number
05222305713
Tags:
Development
ReplyDeleteWhat is the cause of lacklustre performance of the website of the Indian Oil Corporation Limited? Whether it is not indicating lawlessness and anarchy in the department of petroleum and natural gas.