Grievance Status for registration number : PMOPG/E/2023/0188916
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
20/09/2023
Received By Ministry/Department
Prime Ministers Office
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute : Reserve Bank of India
The only progress in the matter is that the government of Uttar Pradesh has registered first information report in the matter today. The copy of the first information report is attached to the grievance.
Grievance Status for registration number : PMOPG/E/2023/0174605
Grievance Concerns To Name Of Complainant-Yogi M. P. Singh, Date of Receipt-31/08/2023
Received By Ministry/Department-Prime Ministers Office
Grievance Status for registration number : PMOPG/E/2023/0174620
Grievance Concerns To Name Of Complainant-Yogi M. P. Singh, Date of Receipt-31/08/2023, Received By Ministry/Department-Prime Ministers Office
Grievance Status for registration number : PMOPG/E/2023/0174611
Grievance Concerns To Name Of Complainant-Yogi M. P. Singh
Date of Receipt-31/08/2023, Received By Ministry/Department-Prime Ministers Office
The matter concerns the banking fraud of Rs.4999 which has been transferred to Federal Bank.
An application on behalf of Keshav Pratap Singh son of Rajendra Pratap Singh under Article 51 A of the constitution of India against the cheating committed by the fraudulent elements.
The address of the aggrieved applicant is as follows.
Village and Post Nibi Gaharwar police station-Vindhyachal and District Mirzapur
The matter concerns the fraudulent transaction of rupees 4999 from IPPB Account-059610182519 to the account Opened by the fraudulent elements in the federal bank whose last 4 digit is 6073 quite obvious from the first page which is the attached screen sort to the attached pdf documents to the grievance.
The description of the matter is as follows.
The wife of the applicant Abha Singh made call by her mobile number-9628993985 to the customer care number-155260 Who introduced to her as the customer care of Indian post payment bank named Sumit Kumar and this number was bounce to the new number-6290226995.
The last portion of the conversation has been taped by the wife of the applicant.
This is a humble request of the applicant to make inquiry into the matt
Current Status
Case closed
Date of Action
11/10/2023
Remarks
अधीनस्थ अधिकारी के स्तर पर निस्तारित महोदय,जांच आख्या संलग्न है संदर्भित प्रकरण मे गहराई से जॉच किया गया तथा प्रभारी निरीक्षक थाना कोतवाली कटरा से आख्या प्राप्त किया गया तो पाया गया कि आवेदक उपरोक्त पते की निवासी है जांच से ज्ञात हुआ कि सम्बन्धित प्रकरण में आवेदक के तहरीर के आधार पर थाना स्थानीय पर दिनांक 20.09.2023 को मु0अ0सं022623 धारा 420 भादवि व 66डी आईटी बनाम कस्टमर केयर नं0 155260 का कॉल रिसीवर सुमित कुमार कस्टमर केयर इण्डियन पोस्ट पेमेण्ट बैंक पंजीकृत किया गया है जिसकी विवेचना निरीक्षक श्री अरविन्द कुमार यादव द्वारा की जा रही है विवेचना का गुणदोष के आधार पर निस्तारण करने हेतु विवेचक को निर्देशित किया जा चुका है विवेचना प्रचलित है जॉच आख्या सादर अवलोकनार्थ सेवा मे प्रेषित है
Reply Document
Rating
1
Poor
Rating Remarks
From: Grievance Resolution support@federalbank.co.in Date: Wed, 11 Oct, 2023, 3:02 pm Subject: PMOPG/E/2023/0191808 & DEABD/E/2023/0067303 To: yogimpsingh@gmail.com yogimpsingh@gmail.com Dear Sir Greetings from Federal Bank This is with regard to your CPGRAMS complaint lodged with above mentioned reference numbers. As informed earlier Bank will co operate with Police investigation and provide details to them on request This is for your information and understanding Regards, Reghunath R Senior Manager Federal Bank Service Quality Department 4th Floor Federal Towers Aluva Ernakulam Kerala India 683 101 This email of the Federal Bank itself implies that concerned police is not taking action in the matter as required and the bank is ignoring in sharing the information on the flimsy ground. Think about the gravity of situation, they are considering the victim as the third party in the matter which is a mockery of the law. Procrastination is promoting cyber-crime.
Appeal Details
Appeal Number
Date of Receipt
Appeal Text
Current Status
Officer Concerns To
Officer Name
Shri Bhaskar Pandey (Joint Secretary)
Organisation name
Government of Uttar Pradesh
Contact Address
Chief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow
Email Address
bhaskar.12214@gov.in
Contact Number
05222226350
Reminder(s) / Clarification(s)
Reminder Date
Remarks
20/09/2023
This is a humble request of the applicant to make inquiry into the matter and freeze the account in which money of the applicant has been transferred by the fraudulent elements.
PDH documents attached to the grievance, contains six pages of the first information report.
Whether swift action was taken by the staff of the Reserve Bank of India in the matter which was essential in order to get the success. The financial institution in the country comes under the ambit of reserve Bank of India.
To see the attached document to the grievance, please click on the link