Complaints Details
Grievance Number: 5219706
Grievance Reg Date: 2023-12-02 17:03:06
Grievance Type : Complaint
Grievance Details : The matter concerns the leaking of the information from the online shopping platform Flipkart quite obvious from the attached document. The most surprising thing is that they are not frightened in committing fraudulent activities because they know that in this era of corruption everything can be managed. An application under Article 51 A of the constitution of India to make enquiry regarding the mysterious registered post/letter sent from M/S N. T. limited C/O Vikesh Royal 26/2, Armenian street, Kolkata-700001. The details of the registered letter sent by the anonymous sender is as Event Details For : RW683735012IN Current Status : Item Delivered. For the more details, vide attached document to the grievance. The heading of the enclosed document is Lucky number E 127 having the logo of Azadi ka Amrit Mahotsav apparently sent from Flipkart. This suspicious post was booked at DANKUNI HOUSING COMPLEX SO and booked on 17/11/2023 14:02:30 received by the father of the applicant Yogi M. P. Singh today. In the said communication, the applicant was addressed as Dear customer, Flipkart is to inform you that on the occasion of its 2023 mega contest celebration the company has selected a few of its customers in a random lucky draw contest. We are glad to inform you that you are one of those lucky customers that the company has selected. Further, they say that it is our ultimate pleasure to announce your winning prize money of Rs.1,00,000 winner certificate along with it an additional scratch card coupon which you will be able to redeem by either calling on our prize helpline number stamped on the coupon or you can also SMS the code underneath to our prize helpline number. As far as the observation of the applicant is concerned, they are fraud because they are advising not to contact customer care of the Flipkart online shopping company which is showing their dubious role. It is quite obvious that cheating activities has reached on its zenith in our society because of the
Agent Remark : Your grievance has been registered at NCH. Kindly track your grievance with the following link https://consumerhelpline.gov.in/user/track-complaint.php
Final Status : Disposed
Company Remark : We will revert on it.
Remark Date 2023-12-03 12:51:05 Status : In Process
Company Remark : Hi, Greetings from Flipkart! We are sorry for the trouble caused and we totally understand your concern. As per the concern which you have raised, we would like to inform you that we tried reaching you on your registered number 9794760348 on Dec 3, 2023, Dec 4, 2023 and Dec 5, 2023 but we were not able to reach you. We have sent a mail in your registered email ID, if you want us to reopen the case, kindly revert on the same mail and share the alternate number and a convenient time between 9 am and 9 pm. Your kind understanding and cooperation are appreciated. Thank you.
Remark Date 2023-12-06 19:09:19 Status : Closed
Agent Remark : The company has made several attempts to contact you on the telephone number provided in the docket/ registered mobile number with the company, but has not been able to speak to you. Please forward your grievance with alternate contact numbers and required details to the company directly, to enable them to redress your grievance.
Remark Date 2023-12-11 12:18:49
Status : Disposed
Uploaded Files: File1 | | NA | NA
Consumer Feedback
Statisfaction Level : Poor
Suggestion / Feedback / Remark : It is most unfortunate that you are trying to reach the applicant instead of redressing the grievance which is a mockery of the law. It is quite obvious that you did not focus the grievance which is showing a lackadaisical approach of the concerned staff in the matter. It is quite obvious that the matter concerns the fraudulent activities which must be taken into account by the accountable public functionaries of the Government of India but it is most unfortunate because of rampant and corruption in the government machinery our public staff have been without teeth and nail. The applicant has submitted the written submission with documentary evidences and it is obligatory duty of concerned public staff instead of doing formalities apparently they must redress the grievances with merit. Whether the solution of the grievance is available on the phone or taking action at the ground level. Where is the good governance in the central government headed by our great prime minister Narendra damodardas Modi if the fraudulent activities on its zenith and no action is being taken by the public staff against them. You should make enquiry with the fraudulent elements if you are really interested in resolving the problems of the aggraeved applicant.
Grievance Status for registration number : DOCAF/E/2023/0009977
Grievance Concerns To
Name Of Complainant
Beerbhadra Singh
Date of Receipt
21/11/2023
Received By Ministry/Department
Consumer Affairs
Grievance Description
Consumer Affairs >> Consumer Protection Unit Related >> Consumer Protection Act & Rules
The matter concerns the leaking of the information from the online shopping platform Flipkart quite obvious from the attached document. The most surprising thing is that they are not frightened in committing fraudulent activities because they know that in this era of corruption everything can be managed.
An application under Article 51 A of the constitution of India to make enquiry regarding the mysterious registered post/letter sent from M/S N. T. limited C/O Vikesh Royal 26/2, Armenian street, Kolkata-700001. The details of the registered letter sent by the anonymous sender is as Event Details For : RW683735012IN Current Status : Item Delivered. For the more details, vide attached document to the grievance.
The heading of the enclosed document is Lucky number E 127 having the logo of Azadi ka Amrit Mahotsav apparently sent from Flipkart. This suspicious post was booked at DANKUNI HOUSING COMPLEX SO and booked on 17/11/2023 14:02:30 received by the father of the applicant Yogi M. P. Singh today.
In the said communication, the applicant was addressed as
Dear customer,
Flipkart is to inform you that on the occasion of its 2023 mega contest celebration the company has selected a few of its customers in a random lucky draw contest. We are glad to inform you that you are one of those lucky customers that the company has selected.
Further, they say that it is our ultimate pleasure to announce your winning prize money of Rs.1,00,000 winner certificate along with it an additional scratch card coupon which you will be able to redeem by either calling on our prize helpline number stamped on the coupon or you can also SMS the code underneath to our prize helpline number.
As far as the observation of the applicant is concerned, they are fraud because they are advising not to contact customer care of the Flipkart online shopping company which is showing their dubious role.
It is quite obvious that cheating activities has reached on its zenith in our society because of the
Grievance Document
Current Status
Case closed
Date of Action
11/12/2023
Remarks
The grievance was taken up with the company by NCH and the company has responded that we would like to inform you that we tried reaching you on your registered number 9794760348 on Dec 3, 2023, Dec 4, 2023 and Dec 5, 2023 but we were not able to reach you. We have sent a mail in your registered email ID, if you want us to reopen the case, kindly revert on the same mail and share the alternate number and a convenient time between 9 am and 9 pm. if you are not satisfied with the company response and want to pursue the case with the company for further relief/ compensation in the absence of suitable/ acceptable redressal, you may file a case at the designated Consumer Commission online. Please visit https://edaakhil.nic.in/edaakhil/faces/login.xhtml
Rating
1
Poor
Rating Remarks
It is quite obvious that the matter concerns the fraudulent activities which must be taken into account by the accountable public functionaries of the Government of India but it is most unfortunate because of rampant and corruption in the government machinery our public staff have been without teeth and nail. The applicant has submitted the written submission with documentary evidences and it is obligatory duty of concerned public staff instead of doing formalities apparently they must redress the grievances with merit. Whether the solution of the grievance is available on the phone or taking action at the ground level. Where is the good governance in the central government headed by our great prime minister Narendra damodardas Modi if the fraudulent activities on its zenith and no action is being taken by the public staff against them. You should make enquiry with the fraudulent elements if you are really interested in resolving the problems of the aggraeved applicant.
Appeal Details
Appeal Number
Date of Receipt
Appeal Text
Current Status
Officer Concerns To
Officer Name
Mr. Manish Gupta (Project Manager)
Organisation name
National Consumer Helpline
Contact Address
Krishi BhawanDelhiNew Delhi
Email Address
support-nch2@gov.in
Contact Number
01123232018
Reminder(s) / Clarification(s)
Reminder Date
Remarks
21/11/2023
To see the attached document to the grievance, please click on the link
It is quite obvious that cheating activities has reached on its zenith in our society because of the lackadaisical approach of the public staff to deal with the matter of the cheating as well as rampant corruption and the government machinery is also playing the role of the stumbling block in taking action against the fraudulent elements.
It is fundamental duty of the applicant to caution the government functionaries regarding such fraudulent activities and then it is their duty whether they will act to curb such activities or not.
The most important thing is here how the information of the applicant reached to the fraudulent elements from the online shopping platform Flipkart ipso facto obvious from the sent registered letter of the mysterious person.
Such practises are quite common in the government machinery in this largest democracy in the world under the prime ministership of Narendra damodardas Modi. Think about the gravity of situation the matter concerns the fraudulent activities on the online shopping platform but it is most unfortunate they did nothing in the matter. During the resume of Narendra Damodar Modi fraudulent activities in the society has reached on its peak because of the support from the government.
ReplyDeleteEveryone can easily understand why the corrupt elements especially indulged in cheating activities are growing in the regime of our great political master?
ReplyDeleteHow can government promote such ceating activities by not taking action against the cheaters when they promote their cheating activities? Everyone knows that our governments do not take any action against the cheaters because of the corruption. Police nevar registers case against the cheaters if somehow it registered a case then it will not workout the case sach leniency is causing manifold increase in cheating activities.
ReplyDeleteGovernment of Narendra Modi managed greatest donation to his party Bhartiya Janata party from the lottery king Santiago Martin which implies that bank accounts of the common people are no more safe in this largest democracy in the world.
ReplyDelete