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Grievance Status for registration number : DEABD/E/2019/21470
Grievance Concerns To
Name Of Complainant
Preeti Singh
Date of Receipt
04/07/2019
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Whether it is not embarrassing situation that again concerned bank sent subsidy message as follows. Please take a glance of the attached documents. Think about the right to privacy in this largest democracy in the world where irritating messages are sent because of the rampant corruption in the government machinery. How the aforementioned HP gas consumer managed to get registered my Mobile number-9794103433 belonging to the applicant in the bank Baroda Uttar Pradesh Gramin Bank.
Applicant made serious objection on 23 May 2019, 22:02 regarding these messages so flow of such messages must be stopped to my mobile number. Most surprising how can a private bank may send anonymous messages on a private number of a lady/woman which is not only illegal but immoral and unnatural as well.
Undoubtedly aforementioned account number is incredible and how the LPG subsidy is reaching on the account number on which mobile number of the applicant is registered without proper enquiry by the government functionaries. Most surprising even after the complaint bank Baroda Uttar Pradesh Gramin Bank did not take appropriate action on my representation.
Grievance Document
Current Status
Case closed
Date of Action
31/07/2019
Remarks
Dear Sir Hereby we apprise you that bank has communicated to the complainant vide mail dated 30 th July 2019. The same has been enclosed for your ready reference. Warm regards
Rating
1
Poor
Rating Remarks
Following is the message sent on my mobile number-9794103433 which is linked to my state bank of India account xxxxx3483. Which quite obvious from the attached documents to this representation. But it is unfortunate nowadays following messages are being sent on my mobile number concerned with the account ...6544 which is highly objectionable on the part of the applicant. Think about the following message sent on yesterday on my aforementioned mobile number-9794103433 whether such things are not illegal. Rs.5000.00 is Debited to A/c ...6544 on 22-04-2019 11:53:10 Clear Bal Rs.1662.47 Aforementioned message sent from TX-BUPGBX whose screen print is attached to the complaint. Please order an enquiry in the matter so that those attacking the privacy of an individual must be subjected to proper scrutiny under an appropriate court of law. Nowadays applicant is deprived of the Mobile services accessible to the applicant as an account holder of the state bank of India.
Appeal Details
Appeal Number
Date of Receipt
Appeal Text
Current Status
Officer Concerns To
Officer Name
Shri. Pankaj Mittal (General Manager)
Organisation name
Bank of Baroda
Contact Address
Operations and Services, Head Office Baroda Bhavan, 7th floor Vadodara
Email Address
gm.ops.ho@bankofbroda.com
Contact Number
02652363001
Tags:
B.J.P.
But it is unfortunate nowadays following messages are being sent on my mobile number concerned with the account ...6544 which is highly objectionable on the part of the applicant. Think about the following message sent on yesterday on my aforementioned mobile number-9794103433 whether such things are not illegal. Rs.5000.00 is Debited to A/c ...6544 on 22-04-2019 11:53:10 Clear Bal Rs.1662.47 Aforementioned message sent from TX-BUPGBX whose screen print is attached to the complaint. Please order an enquiry in the matter so that those attacking the privacy of an individual must be subjected to proper scrutiny under an appropriate court of law. Nowadays applicant is deprived of the Mobile services accessible to the applicant as an account holder of the state bank of India.
ReplyDeleteयदि सरकारी अधिकारी उसी समय कार्यवाही करते तो आज बड़ौदा उत्तर प्रदेश ग्रामीण बैंक के कर्मचारी की हिम्मत कदापि ना होती कि वह दोबारा प्रार्थी के मोबाइल नंबर को फ्रॉड अकाउंट से जोड़ता है निश्चित रूप से यह अराजकता का संकेत है और इस को रोका जाना चाहिए किंतु रोकेगा कौन क्योंकि रोकने वाले वही हैं जो अराजकता को पुष्ट करते हैं
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