Grievance Status for registration number : DOTEL/E/2024/0011960
Grievance Concerns To
Name Of Complainant
Mahesh Pratap Singh alias Yogi M. P. Singh
Date of Receipt
24/04/2024
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Improper Network Coverage
Mobile Number : 9336252631
Service Provider : Bharat Sanchar Nigam Limited Corporate Office
The matter concerns the poor network of Bharat Sanchar Nigam Limited in district Mirzapur.
There is no network coverage of the bharat sanchar nigam limited for 3 days and they are not thinking about to resume it.
The applicant is facing this issue on the following two mobile numbers.
Mobile number- 9336252631, mobile number- 9794760348
This time they surprised us because of their negligence to the duty, it is implying that how much they are negligent in providing the services to the customers.
Whether it is not reflecting serious negligence to the duty that they did not correct the paralyzed network which is disturbed for three days.
The applicant has made several complaints regarding improper network coverage but this time they have crossed every limit which is quite obvious from their lackadaisical approach in resolving the problems of the customers.
Whether they do not think that what is their obligatory duties to the customers.
Modi sir there is no other option except to privatise the Bharat Sanchar Nigam Limited. It seems that there is jungle raj in the working of the Bharat Sanchar Nigam Limited which is quite obvious from their lackadaisical approach in resolving the problems of the customers.
Current Status
Under process
Date of Action
24/04/2024
Officer Concerns To
Officer Name
SHRI Rajesh Kumar Soni (CGM)
Organisation name
UP (E) Telecom Circle
Contact Address
CGMTUP East Circle Hazratganj Lucknow UP
Email Address
pg_upe@bsnl.co.in
Contact Number
05222623600