Grievance Status for registration number : DEABD/E/2022/99341
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
23/11/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Others
Bank : State Bank of India
Branch / Name of Bank and Branch : City Branch of State Bank of India
Account Number : 34645721675
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Account Number: 34645721675
Respected branch manager, City branch of State Bank of India, District-Mirzapur, I have unsubscribed the services of the Organic visit so please be informed not to pay for the renewal order from December 1, 2022 to service provider Organic Visit.
Respected branch manager, since the corruption is on its peak so anything is feasible in this anarchy.
Your Organic Visit renewal order from November 1, 2022 is complete
Hi Yogi M P Singh,
We have finished processing your subscription renewal order.
Order #33869 (November 1, 2022)
Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com 22 November 2022 at 09:38
To: Organic Visit organicvisit@gmail.com
Respected staff of the service provider please stop the unproductive ads provided in the form of organic traffic.
Your traffic is mostly from abroad this is not causing a positive effect on the website and not cultivating the motive of the website. Your traffic only visits the homepage of the website, nothing else. I have switched off the subscription. I am thankful to your services provided arbitrarily. Because of your services I did not reap any benefit. Goodbye from the organic traffic team.
Product Quantity Price
2000 VISITORS (30 DAYS) Subscriptions 1 ₹1,575.00
Subtotal: ₹1,575.00
Tax: ₹283.50
Payment method: Razorpay / Credit Card
Total: ₹1,858.50
Note: Subject to promise made in subscription
Subscription information
ID Start date End date Recurring total
#33696 October 1, 2022 October 1, 2024 ₹1,858.50 / month This subscription is set to renew automatically using your payment method on file. You can manage or cancel this subscription from your account page.
Finally, I have cancelled my subscription from account page.
Grievance Document
Current Status
Case closed
Date of Action
01/12/2022
Remarks
The customer has been advised suitably, copy enclosed.
Reply Document
Rating
1
Poor
Rating Remarks
श्रीमान जी यह सभी जानते हैं कि इस ढंग की परेशानी इसलिए पैदा हो रही है क्योंकि इस ढंग के ट्रांजैक्शंस में वन टाइम पासवर्ड नहीं आता है जबकि वन टाइम पासवर्ड सभी बैंकों को चाहिए कि वह कंपलसरी करें यदि वन टाइम पासवर्ड अनिवार्य होता तो हमें भारतीय स्टेट बैंक से संपर्क करने की आवश्यकता ही नहीं थी प्रार्थी आराम से पेमेंट रोक देता है यह परेशानी इसलिए पैदा हुई कि जब प्रार्थी ने सब्सक्रिप्शन आफ किया तो अनसब्सक्राइब करने के पश्चात कोई मैसेज नहीं आया इसलिए प्रार्थी को शंका हुई श्रीमान जी रिजर्व बैंक ऑफ इंडिया तो नियामक प्राधिकरण है एक और तो उसने बैंक कार्ड सेव करने पर पाबंदी लगा दी है जबकि वह पेमेंट वन टाइम पासवर्ड से होता है वहीं दूसरी तरफ इस धन के मनमाने ट्रांजैक्शन स्कोर मंजूरी दे दी जाती है जो कि भ्रष्टाचार से परिपूर्ण है किसी भी नियामक प्राधिकरण को अपनी नीतियां किसी के दबाव में नहीं लानी चाहिए बल्कि जिसमें जनता का हित हो वही सर्कुलर जरूर होने चाहिए सोचिए उन परिपत्रों का क्या महत्व जो सिर्फ दिखावे के लिए हो जिससे कोई सुधार हो ही ना सिस्टम में सुशासन उसे कहते हैं जो एक सामान्य व्यक्ति तक पहुंचे
Officer Concerns To
Officer Name
General Manager (General Manager)
Organisation name
State Bank of India
Contact Address
Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai
Email Address
gm.customer@sbi.co.in
Contact Number
02222740970
Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
Fw: DEABD/E/2022/99341 Name Yogi M. P. Singh
1 message
AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in> 1 December 2022 at 10:19
To: "yogimpsingh@gmail.com" <yogimpsingh@gmail.com>
Madam/Dear Sir,
Please find Branch reply on Your Grievances
Regards
Asstt.General Manager
State Bank Of India
Customer Care Cell
Local Head Office
Lucknow
NEVER respond to any popup,email,SMS,or phone calls" seeking your personal information
such as :- ATM card details ,PIN & OTP ,Username,Password,Mobile Number,Adhar Number etc
Report Unauthorised Transactions SBI Helpline: 1800111109 (Toll Free)
From: SBI MIRZAPUR CITY(12731) <sbi.12731@sbi.co.in>
Sent: Wednesday, November 30, 2022 7:25 PM
To: AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in>
Subject: Re: DEABD/E/2022/99341 Name Yogi M. P. Singh
Dear Sir,
We have contacted to the customer and got reply that he have subscribed an organic traffic site for advertisement and Rs.1858.50/- deducted of 1st date every month, Customer have unsubscribed the facility at own level. Customer has responsible for subscribe and unsubscribe such facility, when we call to customer has replied its just to bank information.
सादर
शाखा प्रबंधक
भारतीय स्टेट बैंक
मिर्जापुर सिटी शाखा
मिर्जापुर -231001
From: SBI MIRZAPUR CITY(12731) <sbi.12731@sbi.co.in>
Sent: 30 November 2022 19:24
To: AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in>
Subject: Re: DEABD/E/2022/99341 Name Yogi M. P. Singh
Dear Sir,
We have contacted to the customer and got reply that he have subscribed an organic traffic site for advertisement and Rs.1858.50/- deducted of 1st date every month, Customer have unsubscribed the facility at own level. Customer has responsible for subscribe and unsubscribe such facility, when we call to customer has replied its just to bank information.
सादर
शाखा प्रबंधक
भारतीय स्टेट बैंक
मिर्जापुर सिटी शाखा
मिर्जापुर -231001
From: SBI MIRZAPUR CITY(12731) <sbi.12731@sbi.co.in>
Sent: 30 November 2022 19:23
To: AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in>
Subject: Re: DEABD/E/2022/99341 Name Yogi M. P. Singh
Dear Sir,
We have contacted to the customer and got reply that he have subscribed an organic traffic site for advertisement and Rs.1858.50/- deducted of 1st date every month, Customer have unsubscribed the facility at own level. Customer has responsible for subscribe and unsubscribe such facility, when we call to customer has replied its just to bank information.
सादर
शाखा प्रबंधक
भारतीय स्टेट बैंक
मिर्जापुर सिटी शाखा
मिर्जापुर -231001
From: AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in>
Sent: 29 November 2022 13:42
To: SBI MIRZAPUR CITY(12731) <sbi.12731@sbi.co.in>; CMCOMP7 ZOVAR <CMCOMP7.ZOVAR@sbi.co.in>
Cc: AGMR7 ZOVAR <agmr7.zovar@sbi.co.in>
Subject: Fw: DEABD/E/2022/99341 Name Yogi M. P. Singh
Dear Sir/Madam
URGENT/REMINDER FOR CPGRAM COMPLAINT
PLEASE SUBMIT REPLY TODAY
Please send us a copy of reply sent to complainant in the matter for closure in Portal
Regards
Asstt.General Manager
State Bank Of India
Customer Care Cell
Local Head Office
Lucknow
NEVER respond to any popup,email,SMS,or phone calls" seeking your personal information
such as :- ATM card details ,PIN & OTP ,Username,Password,Mobile Number,Adhar Number etc
Report Unauthorised Transactions SBI Helpline: 1800111109 (Toll Free)
From: AGM CUSTOMER SERVICES LHO LUC
Sent: Thursday, November 24, 2022 3:53 PM
To: SBI MIRZAPUR CITY(12731) <sbi.12731@sbi.co.in>; CMCOMP7 ZOVAR <CMCOMP7.ZOVAR@sbi.co.in>
Cc: AGMR7 ZOVAR <agmr7.zovar@sbi.co.in>
Subject: DEABD/E/2022/99341 Name Yogi M. P. Singh
Dear Sir/Madam,
Please find attached herewith complaint lodged with the PMO (Govt. of India) by the complainants, contents are self explanatory.
2. Please send a suitable reply to the complainant and mark a copy to us on agmcustomer.lholuc @sbi.co.in to be submitted to GOI, so as to close the complaint.
3. Please treat it as urgent, as has to be dealt in time bound manner.
4. Treat the matter ON URGENT BASIS.
5.Kindy arrange to reply within 3 days of receipt of the complaint.
Regards
Asstt.General Manager
State Bank Of India
Customer Care Cell
Local Head Office
Lucknow
NEVER respond to any popup,email,SMS,or phone calls" seeking your personal information
such as :- ATM card details ,PIN & OTP ,Username,Password,Mobile Number,Adhar Number etc
Report Unauthorised Transactions SBI Helpline: 1800111109 (Toll Free)
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