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PMOPG/E/2022/0314673
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Grievance Status for registration number : PMOPG/E/2022/0314673
Grievance Concerns To
Name Of Complainant
Yogi M P Singh
Date of Receipt
26/11/2022
Received By Ministry/Department
Prime Ministers Office
Grievance Description
The matter also concerns the Airtel mobile numbers 7379105911, 9794103433 and also 9005609242
Respected staff of the Airtel company had assured in the following grievance that they will work on the problems of the customers as soon as possible but they did not do so.
Grievance Status for registration number : DOTEL/E/2022/27658 Grievance Concerns To
Name Of Complainant Yogi M. P. Singh Date of Receipt 01/09/2022, Received By Ministry/Department Telecommunications
Respected staff of the Airtel company had assured in the following grievance that they will work on the problems of the customers as soon as possible but they did not do so.
Grievance Status for registration number : DOTEL/E/2022/27658 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 01/09/2022
The matter concerns poor network speed and the applicant raised time and again before the service provider but now a days, it has been too much frustrating for the Airtel customers in Mohalla-Surekapuram Colony, Shri Laxmi Narayan Baikunth Mahadev Mandir, Riva Road, District-Mirzapur, Uttar Pradesh, India, PIN Code-231001.From a few days back, the services being provided by the service provider Airtel is third grade quality quite obvious from the attached screenshots to the grievance. Aforementioned location belongs to Mirzapur city and if services are accessible in the urban area, then think about the rural area where people are crying.
Date of Action 05/10/2022 Remarks-Customer grievance was regarding network issue on airtel mobile number 7379105911. Network team has done the survey at customer address, soft optimization done and network improved. Called customer and information given on post and asked to share the feedback.
As per our telephonic conversation on 7379105911 dated 04th October 2022, this is to apprise you that on receipt of your complaint, our technical team has done the survey.
Further, the team has done maximum optimization at the nearest network cell site. Therefore, this is the best possible coverage that can be provided presently. Kindly observe the services and share your feedback for further improvements.
Current Status
Grievance Received
Date of Action
26/11/2022
Officer Concerns To
Forwarded to
Prime Ministers Office
Officer Name
Mukul Dixit ,Under Secretary (Public)
Organisation name
Prime Ministers Office
Contact Address
Public Wing 5th Floor, Rail Bhawan New Delhi
Email Address
us-public.sb@gov.in
Contact Number
011-23386447