Grievance Status for registration number : UIDAI/E/2024/0002547
Grievance Concerns To
Name Of Complainant
Mahesh Pratap Singh alias Yogi M. P. Singh
Date of Receipt
03/03/2024
Received By Ministry/Department
Unique Identification Authority of India
Grievance Description
Unique Identification Authority of India >> Non Updation of AADHAAR >> Aadhaar Updation related queries
State which is mentioned on your Aadhaar : Uttar Pradesh
An application on behalf of my daughter Bhoomika Singh on whose mobile number-9336252631 Unique identification authority of India is not sending the one-time password to authenticate the login on the website of NATIONAL ELIGIBILITY CUM ENTRANCE TEST (UG) to fill up the application for the entrance test.
The concerned staff of the Unique identification authority of India Must tell the reason for not sending the one time password to verify the login and the portal of NATIONAL ELIGIBILITY CUM ENTRANCE TEST (UG).
The short submissions of the applicant are as follows.
1-The first page of the attached pdf document to the grievance is the receipt provided by the Mirzapur city post office of the updating Aadhar card of my daughter Bhoomika Singh. It is most unfortunate you did not update the aadhaar details of Bhoomika Singh.
It is too much regretting that your records are still reflecting the messages that the mobile number- 9336252631 is not available to your record but in the first page of the document it is explicitly showing this mobile number has been given by her.
2-The second page of the attached pdf document to the grievance is the receipt provided by the Common Service Centre in Mirzapur Enrolment ID of making the Aadhar card of my daughter Bhoomika Singh on 14/12/2016 time 17:49:42.
It is too much regretting that your records are reflecting the messages that the mobile number- 9336252631 is not available to your record since the beginning but in the second page of the document it is explicitly showing this mobile number has been given by her.
Whether it is not reflecting the Mismanagement in the working of the public authority Unique identification authority of India?
I think that this is not the fault of the common service centre, but it is your fault, and you must provide the reason for not functioning the Aadhar card details fed in respect of Bhoomika Singh especially mobile number-9336252631 by the common service centre.
Grievance Document
Current Status
Case closed
Date of Action
18/03/2024
Remarks
Dear Resident, your OTP issue has been resolved and verified successfully by our technical team. Please retry. We regret the inconvenience caused.
Rating
1
Poor
Rating Remarks
It is quite obvious that the matter has not been resolved by the concerned staff of the unique identification authority of India but it was resolved by the Department of post where new application are the Aadhar was made and again biometric was carried out by the consent staff of the Department of post. Since the matter has been resolved so the applicant is no more interested to proceed in the matter which is the root cause the applicant is not making new representation before the concerned public authority of the government of India. But it is dead sure they did not take appropriate action on the service request made by the applicant on the portal of the public authority and whatever application submitted on the portal that was not accepted by the Department of Post. Undoubtedly the applicant made the representation before the competent authority unique identification authority of India but they did not entertain initially. There is complete mismanagement in the working.
Appeal Details
Appeal Number
Date of Receipt
Appeal Text
Current Status
Officer Concerns To
Officer Name
Grievance Cell (Support Executive)
Organisation name
Technology Centre Bangalore
Contact Address
Aadhaar Complex, NTI Layout, Tata Nagar, Kodigehalli, Bangalore
Email Address
grievance.tc1@uidai.net.in
Contact Number
08023099251
Reminder(s) / Clarification(s)
Reminder Date
Remarks
03/03/2024
Your grievance/feedback has been registered successfully. Please note your service request number(SRN) S2096400559000 for further communication.
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3-The third page of the attached pdf document to the grievance is the receipt provided by the Common Service Centre in Mirzapur Enrolment ID of making the Aadhar card of my son Beerbhadra Singh on 14/12/2016 time 17:41:01.
In this Aadhar mobile number-9336252631 is available and functioning properly.
Grievance Status for registration number :PMOPG/E/2024/0047381 Grievance Concerns To
Name Of Complainant-Yogi M. P. Singh
Date of Receipt- 29/02/2024
It is quite obvious that there is complete miss management in the working of the public authority unique identification authority of India and this mismanagement is an integral part of the corruption in the working of the public authority.
How much shameful for our accountable public functionaries for this country where Aadhar cards and PAN cards are misused on the largest scale because of the impotent public staff who are indulge in deep rooted corruption.