Bihar Postal Circle ensured proper delivery of registered post after representation of Sant Shri Kesav Ji Maharaj


Grievance Status for registration number : DPOST/E/2024/0003684

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt


Received By Ministry/Department


Grievance Description

Posts >> Delay/ Non - Delivery/Abstraction of Postal Articles >> Domestic >> Registered letters/Registered letters with acknowledgement

Track/Trace No. : RU012511655IN

Post Office of Booking/PINCODE : 231001

An application on behalf of Sant Shri Kesav Ji Maharaj, Surekapuram Colony, Shri Lakshmi Narayan Baikunth Mahadev Mandir, Jabalpur Road district Mirzapur, Uttar Pradesh, PIN code 231001, Mobile number 9794089100 under article 51 A of the constitution of India to make inquiry regarding the non delivery of the registered article by the Department of post while it is showing on the online tracking on the website of Department of post as-article has been delivered but it seems that it has been delivered on a wrong address by the concerned postman.

Booked At- Mirzapur RMS POS Counter, Booked On-21/01/2024 19:56:07, Destination Pincode-841419, Tariff-25.96 Article- Registered, Type- Letter, Delivery Location- Ekma SO, Delivery Confirmed On-29/01/2024 16:23:57

Details of the addressee on the envelope is as follows- Roshan Srivastava, Bharat Gas Office, Rasulpur, Vill+P.O.+P.S.- Rasulpur, District-Saran, Bihar, PIN Code-841208, Mobile number-9852476609

Event Details For : RU012511655IN, Current Status : Item Delivered(Addressee)

Short submissions of the applicant are as follows.

1- The applicant has attached the receipt provided by the Department of post which is showing the address of the addressee and the address of the sender but the communication has not been delivered at the address of the addressee.

2- Thereafter the applicant has pasted the registered post tracking copied from the website of the Department of post which is showing that the item has been delivered to the addressee but it is most unfortunate it was not done so.

3- The last page of the attached PDF document to the grievance is the copy of the envelope on which complete address with mobile number of the addressee has been mentioned as well as complete address of the sender along with the mobile number has been explicitly written.

Please ensure the proper delivery of the item otherwise return it to sender if you cannot deliver the item at the proper address. Please fix the accountability of concerned.

Grievance Document

Current Status

Case closed   

Date of Action



The Article no. RU012511655IN has been delivered to Addressee Sri Raushan Srivastav.

Reply Document




Rating Remarks

Thanks to the accountable staff who took quick action in the matter when matter was reported to him in this rule of anarchy. Undoubtedly concerned staff did not deliver the article at the proper place that was the part of anarchy but when the complaint was made then swift action was taken by the concerned accountable staff this act was praiseworthy. We want to reform in the system, but it will not take suddenly because of the inertia due to which original condition is not being changed. After all concerned accountable staff played vital role to ensure the proper delivery of the item. Thanks a lot for active cooperation and expect in future so.

Appeal Details

Appeal Number

Date of Receipt

Appeal Text

Current Status

Officer Concerns To

Officer Name

Sh. Pawan Kumar (DPS Headquarters)

Organisation name

Bihar Postal Circle

Contact Address

Office of CPMG Bihar Circle GPO CampusPatna

Email Address

Contact Number



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