Grievance Status for registration number : DPOST/E/2024/0003684
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
05/02/2024
Received By Ministry/Department
Posts
Grievance Description
Posts >> Delay/ Non - Delivery/Abstraction of Postal Articles >> Domestic >> Registered letters/Registered letters with acknowledgement
Track/Trace No. : RU012511655IN
Post Office of Booking/PINCODE : 231001
An application on behalf of Sant Shri Kesav Ji Maharaj, Surekapuram Colony, Shri Lakshmi Narayan Baikunth Mahadev Mandir, Jabalpur Road district Mirzapur, Uttar Pradesh, PIN code 231001, Mobile number 9794089100 under article 51 A of the constitution of India to make inquiry regarding the non delivery of the registered article by the Department of post while it is showing on the online tracking on the website of Department of post as-article has been delivered but it seems that it has been delivered on a wrong address by the concerned postman.
Booked At- Mirzapur RMS POS Counter, Booked On-21/01/2024 19:56:07, Destination Pincode-841419, Tariff-25.96 Article- Registered, Type- Letter, Delivery Location- Ekma SO, Delivery Confirmed On-29/01/2024 16:23:57
Details of the addressee on the envelope is as follows- Roshan Srivastava, Bharat Gas Office, Rasulpur, Vill+P.O.+P.S.- Rasulpur, District-Saran, Bihar, PIN Code-841208, Mobile number-9852476609
Event Details For : RU012511655IN, Current Status : Item Delivered(Addressee)
Short submissions of the applicant are as follows.
1- The applicant has attached the receipt provided by the Department of post which is showing the address of the addressee and the address of the sender but the communication has not been delivered at the address of the addressee.
2- Thereafter the applicant has pasted the registered post tracking copied from the website of the Department of post which is showing that the item has been delivered to the addressee but it is most unfortunate it was not done so.
3- The last page of the attached PDF document to the grievance is the copy of the envelope on which complete address with mobile number of the addressee has been mentioned as well as complete address of the sender along with the mobile number has been explicitly written.
Please ensure the proper delivery of the item otherwise return it to sender if you cannot deliver the item at the proper address. Please fix the accountability of concerned.
Grievance Document
Current Status
Case closed
Date of Action
09/02/2024
Remarks
The Article no. RU012511655IN has been delivered to Addressee Sri Raushan Srivastav.
Reply Document
Rating
2
Average
Rating Remarks
Thanks to the accountable staff who took quick action in the matter when matter was reported to him in this rule of anarchy. Undoubtedly concerned staff did not deliver the article at the proper place that was the part of anarchy but when the complaint was made then swift action was taken by the concerned accountable staff this act was praiseworthy. We want to reform in the system, but it will not take suddenly because of the inertia due to which original condition is not being changed. After all concerned accountable staff played vital role to ensure the proper delivery of the item. Thanks a lot for active cooperation and expect in future so.
Appeal Details
Appeal Number
Date of Receipt
Appeal Text
Current Status
Officer Concerns To
Officer Name
Sh. Pawan Kumar (DPS Headquarters)
Organisation name
Bihar Postal Circle
Contact Address
Office of CPMG Bihar Circle GPO CampusPatna
Email Address
adpgbihar@gmail.com
Contact Number
06122226395