Executive officer municipality must cultivate constructive atmosphere in department for dedication of his staff to services


Grievance Status for registration number: GOVUP/E/2023/0082069

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt


Received By Ministry/Department

Uttar Pradesh

Grievance Description

First two pages of the attached PDF documents to the grievance are the reports submitted by the municipality Mirzapur city. The first one is signed by executive officer municipality Mirzapur City and the second one is signed by supervisor of the sweepers. What is the difference between the report submitted by the team leader of the sweepers and the executive officer municipality Mirzapur City?

This is the root cause there is no improvement in the condition as the situation remains as such even after repeated complaints of the applicant. The matter concerns the working of the executive officer municipality Mirzapur City who is adopting lackadaisical approach in managing the affairs of the municipality Mirzapur city. The matter concerns the not putting broom in the lanes in Surekapuram colony under Dangahar ward in municipality Mirzapur city. 

The brief description of the submissions is as follows. 

1- Please provide the name of the staff who put the broom in the lane before my house in the last three days. 

2- Whether the management of the municipality Mirzapur city is ruled by the anarchy where rule of law has been replaced by the rule of anarchy ipso facto from the working style of it. 

3- Herds of cattle are moving on the roads and staff of the municipality Mirzapur City are failed to catch them and dispose of them in the cow sheds which are running on paper. 

4- Most respected Sir may take the perusal of the attached photographs to the grievance which are showing the current position of the road which has not been broomed for one week. 

5- Whether accountable staff of the municipality Mirzapur city have time to visit the Surekapuram colony which has been victim of dereliction of the staff of the municipality Mirzapur City. 

6- The temporary cow sheds made in the district by spending huge government funds are running only on paper and bike source of income of the public staff. 

7- The applicant found a scam in making the temporary cow sheds in that district and submitted representation before the accountable staff of the government, but no action was taken by the government against the bunglers of the government fund because this corruption is oriented from top rank administrative hierarchy to the bottom. 

8- When there is mismanagement in maintaining the stray animals moving on the roads and discharging excretion on the road then at least sweepers of the municipality Mirzapur city must put brooms on the roads daily. Whether it is not reflecting anarchy in the working of the executive officer municipality Mirzapur City, quite obvious from the arbitrary and inconsistent report being submitted by the executive officer.

Think about the poor condition of the monitoring body working on the public grievance portal of the government of Uttar Pradesh who are not paying attention in accepting the reports from the public authorities which is quite obvious from the parrot reports which remains inconsistent to the contents of the grievances. Our political masters claim to provide good governance to citizens in the state but the factual position is that they do not know the meaning after good governance. In good governance cogent approach is adopted to address the grievances of the public in the state but here arbitrary and inconsistent reports are being submitted by the public staff of the government which is accepted by monitoring head arbitrarily. There is need of hour to reform the government machinery.

This is a humble request of the applicant to the executive officer of the municipality Mirzapur city that he may request to the staff of the municipality Mirzapur city who brooms the road in the Surekapuram colony to broom the lane before the House of the applicant daily. Please also direct your subordinates to dispose the stray animals wandering on the roads creating traffic problems in the nearby cow sheds so that the spreading dirt because of them may be curbed.

Grievance Document

Current Status

Case closed   

Date of Action



प्रकरण में सम्बंधित से आख्या प्राप्त कर निस्तारण हेतु प्रेषित है आख्या संलग्न है उक्त के सम्बन्ध में सादर अवगत कराना है कि स्थल की साफ सफाई एवं कीट नाशक दवाओ के छिड्काव का कार्य करा दिया गया है अतः प्रकरण निक्षेपित करने का कष्ट करे

Reply Document




Rating Remarks

When the executive officer municipality Mirzapur City will direct its staff to broom the lanes of the colonies after the complaint made by the residents of the colonies then think about those colonies where people are not in position to make complaint as everyone knows that literacy in this country is too poor. Here obligation of the public staff is one of the core issues which must be settled by responsible staff of the government. Now it can be said that municipality Mirzapur city lacks management. At this place it is relevant to mention the Talisman of Sheikh Shadi who said that man eating bread without labour is a sinner. If someone is drawing salary as livelihood from the public Exchequer then it is his duty to perform the services which is provided by him to the public. It seems that our public staff have lost their morale is a matter of concern and Root Cause of miseries being faced by common citizens. There is no dedication to the services made to people by the public staff.

Appeal Details

Appeal Number

Date of Receipt

Appeal Text

Current Status

Officer Concerns To

Officer Name

Shri Bhaskar Pandey (Joint Secretary)

Organisation name

Government of Uttar Pradesh

Contact Address

Chief Minister Secretariat , Room No. 321, U.P. Secretariat, Lucknow

Email Address


Contact Number


To see the attached document to the grievance, please click on the link


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