A bogus grievance submitted by login into user account because user was not using account due to third grade disposal rate

byYogi -
0


Last Login Time : 2023-12-06 20:55:29

Grievance Details

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Grievance Number: 5234820

Grievance Reg Date: 2023-12-06 20:55:19

Complainant Name : Yogi M. P. Singh Mahesh Pratap Singh Complainant Contact No : 7379105911

Mode : By Web Complaint Type : Complaint

State : DELHI Purchase City : New Delhi

Sector : Digital Payment Modes Category : BHIM UPI

Grievance Company : NPCI Company Name : NPCI

Govt Dept / Regulator :

Company Details BHIM UPI LITE X Pincode (Company):

Product Value(INR) : 1000-10000 Nature of Complaints : Others

Grievance Details : Hi, My Previous Grievance Number is 5208697 (Grievance details mentioned as last). As per BHIM UPI Remark: "Amount reversed to your account by your bank . If not please take up with your bank for refund. " So I need more information to chase my bank for the amount. They want 1. RRN number (Reference number) / Bank Transaction id 2. Date Of the Transaction 3. Transaction Amount Or screenshot Of the transaction. So I request to please provide these details Thanks Previous Grievance Details : My BHIM Complaint No: 966714446233. On 26 Sep I started Setup of UPI LiteX with Rs2000 (BHIM Transaction ID: 326921887843). I never used it on my trip. After returning I had to format/reset my Device on 8th Oct. I reinstalled BHIM and Logged in again but after login my UPI LITE X balance was 0 instead it should have been 2000 since it was unused in whole trip and I haven't de-registered the UPI Lite X yet. Please address this Issue since I can't contact them. I only can register complaint via IVR call which I have already done. I'm willing to share any document if required.

Status :   Closed  

Company Remark : Madam/Dear Sir, When install /reinstall the App wallet Amount will be blocked for 4 days and wallet amount will be reversed to your account by your bank after 4 days. We have have already communicated previously if amount not reversed to your bank account. Please take up with your bank for refund. NPCI not hold any customer money.

Remark Date  2023-12-07 11:55:38 Status :   Closed

User Remark : This is not my grievance.   Date : 2023-12-10 4:07:10

Uploaded Files: File1 | | NA | NA

Consumer Feedback

Statisfaction Level : Poor

Quality of Redressal : Not Resolved

Tags:
Yogi

An anti-corruption crusader. Motive to build a strong society based on the principle of universal brotherhood. Human rights defender and RTI activist. Working for the betterment of societies and as an anti-corruption crusader for more than 25 years. Our sole motive is to raise the voices of weaker and downtrodden sections of the society and safeguard their human rights. Our motive is to promote the religion of universal brotherhood among the various castes communities of different religions. Man is great by his deeds and character.

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