Grievance Status for registration number : DOTEL/E/2023/0005573
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
12/02/2023
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Others
Mobile Number : 7379105911
Service Provider : M/s.Bharti Airtel Ltd.
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SMS message inbox is flooded with irritating fraud messages of cheaters like VK-PLSHOT or VM-PLSHOT in mobiles because of irresponsive government at centre.
Registration number : DOTEL/E/2023/0005278 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 09/02/2023
The customer care of the Airtel company made contact with the applicant yesterday and told the solution of the grievance that I must activate the DND services and the applicant activated the DND services on the Airtel Mobile number-7379105911 quite obvious from the following messages sent by the Airtel company.
Hi DND preferences have been updated for your Airtel number. Registration no. 1003219002148266564.Commercial communication for all modes, days and time bands will be blocked for the below category/ies.:1. All promotions
For the remaining categories,commercial communication will be blocked for the mode(s):1. All modes on:1. All days As per TRAI guidelines below time bands are by default blocked for all commercial communications unless explicitly unblocked by you.1. 12 am to 6 am 2. 6 am to 8 am 3. 8 am to 10 am 4. 9 pm to 12 am To unblock categories & resume the commercial communication, SMS UNBLOCK ALL to 1909.
Which is quite obvious from the attached file in the PDF format.
What is the cause of the following messages sent by VK-PLSHOT as follows at 1:05 PM today.
Dear Customer,
Rs 5L Cash Loan is Successfully Approved.
Directly credited to your account by Navi Personal Loan.
Click - 1kx.in/P9UZAE CREDIT CARDON
Please stop streaming of such irritating messages.
You may also take the perusal of following irritating messages sent by VK-PLSHOT as follows. For time when messages are sent, vide attached file in PDF format.
Dear Customer,
5Lac Cash Loan is Successfully Approved.
Directly credited to your account by Navi Personal Loan.
Click - 1kx.in/GJd5n5 CREDIT CARDON
Dear Customer,
Grievance Document
Current Status
Under process
Date of Action
12/02/2023
Officer Concerns To
Officer Name
Mr. Nitin Grover (Head Customer Complaints)
Organisation name
M/s.Bharti Airtel Ltd.
Contact Address
M/s.Bharti Airtel Ltd. Plot Number 16, 2nd Floor Udyog Vihar, Phase-IV Gurgaon, Haryana
Email Address
airtel.dotcomplaints@airtel.com
Contact Number
9818122843
Reminder(s) / Clarification(s)
Reminder Date
Remarks
12/02/2023
Those give slogans India lends in messages are really dangerous. Undoubtedly they are disturbing the applicant and ridiculing him by sending such irritating message whose outcome is zero. How can honesty be expected from such syndicates whose sole motive is to cheat innocent and gullible people.
5Lac Cash Loan is Successfully Approved.
Directly credited to your account by Navi Personal Loan.
Click - 1kx.in/hvlChf CREDIT CARDONDear Customer,Get instant personal loan upto Rs.2 lacs.Instant Bank Transfer, no documents requiredApply now 1kx.in/0LAbmF - INDIALENDSDear Customer,Get instant personal loan upto Rs.2 lacs.Instant Bank Transfer, no documents requiredApply now gmg.im/P2bCs - INDIALENDS
Dear Customer, Apply for personal loan upto Rs.2 lacs & get- Easy EMI options- Quick Approval & DisbursalApply now gmg.im/gh6MsX - INDIALENDSDear Customer,
Rs 5L Cash Loan is Successfully Approved.Click - 1kx.in/C2LDQk CREDIT CARDONDear Customer,
Rs 5L Cash Loan is Successfully Approved.
Directly credited to your account by Navi Personal Loan.
Click - 1kx.in/9hxxpW CREDIT CARDON
Dear Customer,
Rs 5L Cash Loan is Successfully Approved.
Directly credited to your account by Navi Personal Loan.
Click - 1kx.in/VHhPOz CREDIT CARDON
Dear Customer, Apply for personal loan upto Rs.2 lacs & get- Easy EMI options- Quick Approval & DisbursalApply now gmg.im/ORHZK - INDIALENDSDear Customer, Apply for personal loan upto Rs.2 lacs & get- Easy EMI options- Quick Approval & DisbursalApply now gmg.im/drk1bW - INDIALENDS