Grievance Status for registration number : DEABD/E/2022/43437
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
11/06/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Credit/Debit/ATM Cards Related >> ATM/Credit Card Frauds
Bank : State Bank of India
Branch / Name of Bank and Branch : City branch of SBI District Mirzapur
Account Number : 34645721675
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State Bank of India is never interested in resolving the problems of customers by taking the recourse of various cunning tricks. SBI Customer Care - Case - 104329092 - has been created for the recent issue reported by you
Dear Mr. MAHESH PRATAP SINGH
Thank you for banking with us. Customer Care Case: 104329092 has been recorded for Test SMS - Test SMS - Test SMS and will be resolved within 21 D (Days). In case of any further queries please contact our Customer Care Team or visit your nearest Branch.
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Thank you,SBI Bank Customer CareSBI Customer Care - Case - 104097578 - has been resolvedDear Mr. MAHESH PRATAP SINGH,Thank You for Banking with us. Customer Care Case: 104097578 for ATM - ATM CARD RELATED - ACTIVATION OF ATM CARD ATM/POS/ECOM/INTL/DOM has been Resolved. In Case of any further queries please contact our Customer Care Team or visit your nearest Branch.If the ATM card activated, then why is the ATM card /GLOBAL Card not still working?Why is SBI not sending OTP on the registered mobile number for success of transaction? If the Global card was dysfunctional, why did the state bank of India deduct the charge of the Global card? For more details, vide attached document to the grievance.The matter concerns Global card digits as 5446700049437177 is not working from the date it was issued but the state bank of India deducted the annual charge?
Everyone knows that arbitrariness is the gate of corruption and because of rampant corruption in the working of public authority State Bank of India, arbitrariness has been an integral part of practice of the staff of public authority State Bank of India. Sir, SBI quick is the app of the state bank of India downloaded from google play is not working because SBI staff are more busy in looting the innocent and gullible people. Whether SBI will not disclose the mini-statements, balance
Grievance Document
Current Status
Case closed
Date of Action
14/06/2022
Remarks
Madam / Dear Sir, Complainant has been suitably advised (copy attached). Regards.
Reply Document
Rating
1
Poor
Rating Remarks
According to the branch manager city branch of the State Bank of India issued debit card for the complainant is inactive. Here this question arises that why the debit card is inactive when the applicant had not made any application so far to make the debit card inactive and they are charging the annual fee of the debit card. As far as representation of the applicant regarding the activation of the debit card, I have made several representations on the public grievance portal and made phone call to the customer care center of the State Bank of India and in this report shamelessly concerned stated that debit card is inactive which is a mockery of the law of land and reflecting lawlessness and anarchy in the working of public authority State Bank of India.
Appeal Details
Appeal Number
DEABD/E/A/22/0010357
Date of Receipt
15/06/2022
Appeal Text
Total account services have been blocked by the lady branch manager which is generally planned to commit the bank fraud and cryptic dealings of the corrupt bankers. Whether to subscribe debit card by a customer is the soul motive to pay the subscription charge to the State Bank of India is not a single transaction was made by the applicant because it is inactive from the initial stage of the transaction. It is the obligatory duty of the concerned branch manager to activate the debit card issue to the customer at the earliest. Undoubtedly customers are suffering a lot because of the arbitrariness and tyranny of the staff of the State Bank of India. Whether to invite the complainant to visit the branch is not a part of conspiracy to Harass the complainant for such a simple job which are redressed online. Think about this mismanagement, lawlessness and anarchy in the city branch that the demand draft which was ordered online had to be delivered at the address of the customer within 5 days but it was delivered in one month.
Current Status
Appeal Received
Officer Concerns To
Officer Name
SMT USHA GAUTAM (General Manager)
Organisation name
State Bank of India
Contact Address
Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai
Email Address
gm.customer@sbi.co.in
Contact Number
02222740430
Tags:
Development
Total account services have been blocked by the lady branch manager which is generally planned to commit the bank fraud and cryptic dealings of the corrupt bankers. Whether to subscribe debit card by a customer is the soul motive to pay the subscription charge to the State Bank of India is not a single transaction was made by the applicant because it is inactive from the initial stage of the transaction. It is the obligatory duty of the concerned branch manager to activate the debit card issue to the customer at the earliest.
ReplyDelete