Grievance Status for registration number : DEABD/E/2022/38007
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
20/05/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Issue/Payment of Draft/Banker Cheque
Bank : State Bank of India
Branch / Name of Bank and Branch : City branch Laldiggi District Mirzapur
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Whether State Bank of India City branch Laldiggi District Mirzapur, Uttar Pradesh has failed to provide the services to consumers according to set up norms of the bank?
The state bank of India has procrastinated in providing Bank Draft to pay R.T.I. Fee to High court of judicature repeatedly and this time also which reflects the insolence of the concerned branch manager of the City branch Laldiggi District Mirzapur.
The High court of Judicature at Allahabad has rejected the payment of R.T.I. Fee through Indian Postal Order and sought Demand Draft as I.P.O. is easily available and refundable consequently state bank of India is playing the same cryptic role of procrastination to frustrate information seeker.
State Bank of India did not take any action on the following two grievances submitted on Centralised Public Grievance Redress and Monitoring System of the government of India ipso facto obvious.
Grievance Status for registration number : DEABD/E/2022/33643 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 02/05/2022
Grievance Status for registration number : DEABD/E/2022/36548 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 13/05/2022
For more feedback, vide attached document to the grievance.
DD Amount INR 100.00 Commission Amount INR 84.00 Total Amount INR 184.00 Mode of Delivery DD will be delivered at the specified address in approximately 5 working days. It is quite obvious from the attached online receipt that the aforementioned request was made by the applicant on 02 May 2022 which implies that more than 18 days passed from the date service request made to the state bank of India and according to the receipt, DD will be delivered at the specified address in approximately 5 working days but they failed to deliver the Demand Draft even after eighteen days. Which is a failure of the management of the State Bank of India because of growing corruption, arbitrariness and tyranny in the working of the state
Grievance Document
Current Status
Under process
Date of Action
20/05/2022
Officer Concerns To
Officer Name
SMT USHA GAUTAM (General Manager)
Organisation name
State Bank of India
Contact Address
Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai
Email Address
gm.customer@sbi.co.in
Contact Number
02222740430
Tags:
Development
Which implies that more than 18 days passed from the date service request made to the state bank of India and according to the receipt, DD will be delivered at the specified address in approximately 5 working days but they failed to deliver the Demand Draft even after eighteen days. Which is a failure of the management of the State Bank of India because of growing corruption, arbitrariness and tyranny in the working of the state bank of India. It is quite obvious that the state bank of India has failed to keep its promises made to the customers.
ReplyDeleteDemand Draft even after twenty two days. Which is a failure of the management of the State Bank of India because of growing corruption, arbitrariness and tyranny in the working of the state
ReplyDelete