Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>
क्लो. लेत्त्येर, Complaint No : 202021011010419 dated 14/10/2020 against STATE BANK OF INDIA
1 message
BO Kanpur <cms.bokanpur@rbi.org.in> 12 February 2021 at 15:57
Reply-To: cms.bokanpur@rbi.org.in
To: "yogimpsingh@gmail.com" <yogimpsingh@gmail.com>
भारतीय रिजर्व बैंक
________________________________RESERVE BANK OF INDIA_____________________________
www.rbi.org.in
Dated 12/02/2021
Anjali Kumari
7379105911
Village Adampur Post Nibi Gaharwar District Mirzapur PIN Code 231303
Dear Sir / Madam,
बैंकिंग लोकपाल योजना 2006 (बीओएस-2006)
The Banking Ombudsman Scheme 2006 (BOS-2006)
Complaint No : 202021011010419 dated 14/10/2020 against STATE BANK OF INDIA
We thank you for your complaint No. 202021011010419
चूंकि आपके द्वारा सही समय पर शिकायत दर्ज नहीं की गयी अत: आपकी शिकायत बंद की जाती है ।
2. In this connection, the bank’s comments were sought and your complaint was examined along with the comments submitted by the bank.
3. As the grievance raised by the complainant has been resolved by the bank or the concerned subsidiary of a bank with the intervention of the Banking Ombudsman, accordingly your complaint was closed under Clause 11(3) (a) of BOS-2006 as ‘settled by the bank’.
Please note that complaints closed under the aforesaid Clause are not appealable before the Appellate Authority in Reserve Bank of India. Details of BOS-2006 are available at our website www.rbi.org.in/commonman.
4. You may note that despite the rejection of your complaint by the Banking Ombudsman, as aforesaid you are at liberty to approach a Civil Court of competent jurisdiction or such other authority in accordance with law for the redressal of your grievance.
5. This has been issued under the orders of the Banking Ombudsman
भवदीया/Yours faithfully,
Regards,
Banking Ombudsman,
BO Kanpur
This is an auto-generated reply. Kindly do not reply.
3c010503-cfde-4b08-9ff2-266eaaa4e0de.pdf
37K
Grievance Status for registration number : DEABD/E/2020/54805
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
28/09/2020
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute : Other / Private Sector Bank.
-----------------------
Officer Name Pankaj Kumar Nayak Officer Designation Banking Ombudsman_Kanpur Grievance Status for registration number : DEABD/E/2020/47052
Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 30/08/2020 Detail of the grievance is attached to this representation.
Complaint no - 201920011032606 submitted on 22-June-2020 by Anjali Kumari before Kanpur Banking Ombudsman be taken into account. Ombudsman may be just and fair in its action and its own reasoned order in the ma
Grievance Document
Current Status
Case closed
Date of Action
20/10/2020
Remarks
Complaint was regarding unauthorized transaction of Rs.12,900 from account. As per banks reply disputed transaction date was 27/11/2018 and complainant approached bank in February 2020. Due to complainants negligence and inordinate delay in reporting the disputed transaction to the bank no relief can be granted to the complainant. And so the concerned CMS complaint was closed u/c 13(1)(a) of BOS-2006.
Rating
1
Poor
Rating Remarks
Whether following is not forgery committed by the corrupt coterie of banking ombudsman concerned and his reluctance Closure letter - Complaint Number: 202021011014657 The complainant did not submit the aforementioned complaint. Here this question arises that who submitted this complaint to mislead the applicant and manage the subsequent grievance of aggrieved Anjali Kumari disposed of? It seems that Banking Ombudsman is layman to understand the content of the complaints made by the aggrieved people. It is quite obvious they hatched conspiracy to mislead the representative of the aggrieved student Anjali Kumari quite obvious from the attached screenshots with the post but it is unfortunate that our accountable public functionaries will remain failed to take action against the wrongdoer staff and banking ombudsman is working like a corrupt public functionary and his accountability must be checked as his actions are quite suspicious and mysterious and invites investigation in the matter.
Officer Concerns To
Officer Name
Pankaj Kumar Nayak
Officer Designation
Banking Ombudsman_Kanpur
Contact Address
Email Address
obo.kanpur@rbi.org.in
Contact Number
05122305174
