Grievance Status for registration number : DPOST/E/2024/0009444

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

04/04/2024

Received By Ministry/Department

Posts

Grievance Description

Posts >> Financial Scheme Related >> Savings Bank (SB/RD/TD/MIS/SCSS/Others) >> Others

CIF No. : 6055833767

Post Office where A/C or Transaction occurred : 231001

Entire online services of Indian Post payment Bank has been paralyzed showing complete mismanagement in the working of the public authority.

The applicant can neither accept the payments made by the people nor can do the payments to the others. It is quite obvious that yesterday the applicant made a complaint on the portal of the department of post but it seems that service request made on the portal was not considered properly by the department. In the complaint, email of the applicant and the mobile number was given but it is most unfortunate they did not send any message on the mobile number or on the email regarding the confirmation of the service request çum complaint which is the mismanagement in the working of the public authority.

The following is the details of the account of the applicant opened in the Indian Post payment bank which must be taken into account. For one week, We got nothing from the people as support because of the paralysed services of the Indian post payment bank. Please donate to us. your cooperation our strength आपका सहयोग हमारी शक्ति

Account Name:

MAHESH PRATAP SINGH

Account Number: 059610182514, IFS Code: IPOS0000001For queries or complaints - Dial 155299 (Charges may apply as per your telecom plan) For reporting unauthorized transactions or blocking debit card, dial toll free number 1800 8899 860contact@ippbonline.in, ippbonline.com If you are not satisfied with the Complaint resolution, kindly escalate using the matrix as mentioned in

Registered Office

India Post Payments Bank Limited, Post Office, Speed Post Center Building, Market Road, New Delhi 110001. India

Grievance Document

Current Status

Under process   

Date of Action

04/04/2024

Officer Concerns To

Officer Name

Masoom Raza Rashdee (Assistant Director of Postal Services)

Organisation name

Postmaster General Allahabad

Contact Address

3rd Floor Prayagraj Head Post Office Building Civil Lines S N Marg Prayagraj

Email Address

pg.allahabad@indiapost.gov.in

Contact Number

05322623471