Postal department is providing illegible receipt of speed post to consumers showing mismanagement in its working


Grievance Status for registration number : DPOST/E/2024/0005020

Grievance Concerns To

Name Of Complainant

Mahesh Pratap Singh alias Yogi M. P. Singh

Date of Receipt


Received By Ministry/Department


Grievance Description

Posts >> Others/Misc.

The mismanagement concerns the working in the branch offices in Mirzapur.

The current matter concerns the working of the Mirzapur RMS POS Counter and speed post booked on 11/12/2023 19:07:35 For delivery to the Lucknow Development Authority Uttar Pradesh.

The second page of the attached PDF document is the enlarged form of provided-receipt by the staff of the department of post working at the railway mail service at the Mirzapur railway station to Poor Dinesh Pratap Singh. This senior citizen is more than 70 years old and cannot read even legible items easily.

The Department of post district Mirzapur has been so poor that it cannot arrange ink for the printer which is pumping out an illegible receipt because of unavailability of ink to the printer.

Please provide the name and designation of the managing head of the post office for railway mail service at the Mirzapur Railway platform.

It is quite obvious that concerned staff of the Department of post district Mirzapur closed the following grievance by submitting incomplete report and resolving partially the grievance submitted by the applicant as follows. This is quite obvious from the first page of the attached pdf document to the grievance which is the report of the Department of post.

Grievance Status for registration number : DPOST/E/2023/0029335

Grievance Concerns To Name Of Complainant-Mahesh Pratap Singh alias Yogi M. P. Singh, Date of Receipt-06/10/2023

The above grievance was not only concerned with the router being used by the Sangmohal Branch Office working under the sub post office Ganesh Ganj but also it was concerned with the battery is being used to operate computers and other electrical appliances had been expired in all branch offices which was the root-cause the applicant could not despatched the speed post on the same day when applicant reached on other post office then electricity had gone and battery was not in working condition as told by the personnel of the Patharahiya branch office.

Grievance Document

Current Status

Grievance received   

Date of Action


Officer Concerns To

Forwarded to


Officer Name

Shri Rupesh Pal (ADG PG)

Organisation name


Contact Address

Room No. 236H1, Dak Bhavan, Parliament Street New Delhi

Email Address

Contact Number



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Your view points inspire us

  1. Government must ensure the delivery of the public services to reach the needy. Because of the mismanagement in the working public works are paralyzed in the branch offices.

  2. It seems that government functionaries having no concern about the suffering of the common man quite obvious from the dereliction of the duty by the concerned accountable staff of the department of post.
    It is quite of obvious that repeated representations have been submitted by the public spirited individual but no action taken by the concerned government staff to overcome the mismanagement-in-department

  3. Two error is human but if the errors are done deliberately then it is not an error but an offence. Whether in a good governance of Narendra Damodar Modi to provide illegible slip in the form of a receipt is the symbol of good governance.

  4. In Modi government developments are taking place only on papers and their is no reality with the ground. Think about the gravity of situation even after repeated requests are being made by the concerned people but they are not improving the equipments which have been outdated.

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