Appeal Details
Appeal Number
DEABD/E/A/23/0024294
Name
Yogi M. P. Singh
Appeal Recieved Date
16/12/2023
Reason Of Appeal
It is quite obvious that the applicant made the complaint against the incomplete redressal of the grievance on 28th November 2023 quite obvious from the following grievance. Grievance Status for registration number: DEABD/E/2023/0080802, Grievance Concerns To Name Of Complainant-Mahesh Pratap Singh alias Yogi M. P. Singh, Date of Receipt-28/11/2023, Received By Ministry/Department-Financial Services (Banking Division) Department/Bank/Financial Institute : Reserve Bank of India You have excluded one bank loan account in which my PAN was updated out of 13 bank accounts. The applicant has only one bank account which was opened in the State Bank of India which means the rest of the 11 bogus bank accounts are still not excluded in which my PAN was updated by the corrupt staff of the banks by colluding with the fraudulent elements. There is still an anonymous bank loan account active with my PAN in which the balance is of rupees 1000 which must be eliminated from the PAN of the applicant. Whose details are as follows. The following details made available by the credit information company CRIF High Mark Regarding revenues registered as N202324023301522 Yogi M P Singh By Reserve Bank of India Ombudsman. Inquiry Input Information Name: MAHESH PRATAP SINGH DOB/Age: 22-06-1971 Gender: MALE Father: RAJENDRA PRATAP SINGH Spouse: Mother: Phone Numbers: 7379105911 ID(s): GSWPS0850Q PAN Email ID(s):Entity Id: Current Address: JABALPUR ROAD SUREKHAPURAM COLONY BATHUA MIRZAPUR MZP MIRZAPUR 231001 UP Type-Primary Match, Number of Account(s)-12, Active Account(s)-1, Overdue Account(s)-0, Current Balance-1000, Amt Disbd/ High Credit-1000 This personal loan is active in my PAN details which is attached to this grievance. Account Information- 1 Account Type: PERSONAL LOAN Credit Grantor: XXXX Account: xxxx Info. as of: 31-12-2021 ACTIVE, Ownership: INDIVIDUAL Disbursed Date: 27-12-2021 Disbd Amt/High Credit: 1,000, Credit Limit: Last Paid Date: Current Balance: 1,000
Appeal Status
Appeal Closed (On 18/12/2023)
Closing Remarks
The complaint was closed under non-appealable clause of the Reserve Bank - Integrated Ombudsman Scheme, 2021
Officer Concerns To
Officer Name
Sub Appellate Authority RBI (General Manager)
Email Address
deeptibraj@rbi.org.in
Contact Number
02222630481
Organisation name
Reserve Bank of India
Grievance Details
Registration Number
DEABD/E/2023/0073902
Name
Yogi M. P. Singh
Date of receipt
29/10/2023
Address
Mohalla Surekapuram Colony Shri Laxmi Narayan Baikunth Mahadev Mandir Shri Laxmi Narayan Baikunth Mahadev Mandir
State
Uttar Pradesh
District
Mirzapur
Mobile Number
7379105911
Email ID
yogimpsingh@gmail.com
Phone Number
Not Provided
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute: Reserve Bank of India
My PAN was updated in 13 bank accounts.
N202324023301522_Yogi M P Singh CRIF CARE crifcare@crifhighmark.com 4 October 2023 at 10:37 To: "yogimpsingh@gmail.com" yogimpsingh@gmail.com Dear Sir/Madam, Thank you for writing CRIF High Mark. We understand your discrepancy in CRIF credit report. Further, we have raised your issue for the below loan account and will revert with an update once we received for the credit institution State Bank of India. Consumer Name MAHESH PARTAP SINGH, Dispute Details-As per complainant, Account number : 00000040191978538 does not belongs to him. As per the RBI guidelines ((Reference: Credit Information Companies Rules, 2006 Chapter 2, Rule 10, sub rule 3.), financial institutions should provide the requested details in 30 days. Hence, request you to please be with us. We will get back to you once would receive any updates from respective bank. For any further clarifications, kindly feel free to contact us with a new request at Crifcare@crifhighmark.com Regards, Chandrashekhar Rao Senior Customer Support Specialist CRIF High Mark Credit Information Services Pvt. Ltd. 3rd Floor, Axis Centra, Survey No. 62/1/4, Opposite Bitwise, Mumbai- Bangalore Highway, Baner, Pune 411045 CRIF CARE crifcare@crifhighmark.com 5 October 2023 at 17:32 To: yogimpsingh@gmail.com yogimpsingh@gmail.com Dear Sir/Madam, We request you to share the scan copy of Pan card, Voter Id and Aadhar card for further investigation. Regards, Chandrashekhar Rao Senior Customer Support Specialist CRIF High Mark Credit Information Services Pvt. Ltd. 3rd Floor, Axis Centra, Survey No. 62/1/4, Opposite Bitwise, Mumbai- Bangalore Highway, Baner, Pune 411 045 Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com 5 October 2023 at 18:09 To: CRIF CARE crifcare@crifhighmark.com Respected staff of crifcare, in regard to your request to share PAN Card, Voter ID and Aadhar Card, I am sending these three documents to carry on further investigation into the matter. Vide these emails.
Grievance Document
Final Reply
Sir/Madam,
A CMS complaint regarding the issue raised by you has been registered with office of RBI Ombudsman Kanpur. The complaint has been processed and subsequently disposed of as per applicable clause under the RBIOS-2021. Please find attached closure letter containing details of the processing and subsequent resolution provided.
Final Reply Document
Communication Details
Sn. Date of Action Action From To
1 29/10/2023 RECEIVED THE GRIEVANCE You Department of Financial Services (Banking Division)
2 13/12/2023 CASE DISPOSED OF Reserve Bank of India You
Appeal Details
Appeal Number
DEABD/E/A/23/0024294
Name
Yogi M. P. Singh
Appeal Recieved Date
16/12/2023
Reason Of Appeal
It is quite obvious that the applicant made the complaint against the incomplete redressal of the grievance on 28th November 2023 quite obvious from the following grievance. Grievance Status for registration number: DEABD/E/2023/0080802, Grievance Concerns To Name Of Complainant-Mahesh Pratap Singh alias Yogi M. P. Singh, Date of Receipt-28/11/2023, Received By Ministry/Department-Financial Services (Banking Division) Department/Bank/Financial Institute : Reserve Bank of India You have excluded one bank loan account in which my PAN was updated out of 13 bank accounts. The applicant has only one bank account which was opened in the State Bank of India which means the rest of the 11 bogus bank accounts are still not excluded in which my PAN was updated by the corrupt staff of the banks by colluding with the fraudulent elements. There is still an anonymous bank loan account active with my PAN in which the balance is of rupees 1000 which must be eliminated from the PAN of the applicant. Whose details are as follows. The following details made available by the credit information company CRIF High Mark Regarding revenues registered as N202324023301522 Yogi M P Singh By Reserve Bank of India Ombudsman. Inquiry Input Information Name: MAHESH PRATAP SINGH DOB/Age: 22-06-1971 Gender: MALE Father: RAJENDRA PRATAP SINGH Spouse: Mother: Phone Numbers: 7379105911 ID(s): GSWPS0850Q PAN Email ID(s):Entity Id: Current Address: JABALPUR ROAD SUREKHAPURAM COLONY BATHUA MIRZAPUR MZP MIRZAPUR 231001 UP Type-Primary Match, Number of Account(s)-12, Active Account(s)-1, Overdue Account(s)-0, Current Balance-1000, Amt Disbd/ High Credit-1000 This personal loan is active in my PAN details which is attached to this grievance. Account Information- 1 Account Type: PERSONAL LOAN Credit Grantor: XXXX Account: xxxx Info. as of: 31-12-2021 ACTIVE, Ownership: INDIVIDUAL Disbursed Date: 27-12-2021 Disbd Amt/High Credit: 1,000, Credit Limit: Last Paid Date: Current Balance: 1,000
Appeal Status
Appeal Closed (On 18/12/2023)
Closing Remarks
The complaint was closed under non-appealable clause of the Reserve Bank - Integrated Ombudsman Scheme, 2021
Officer Concerns To
Officer Name
Sub Appellate Authority RBI (General Manager)
Email Address
deeptibraj@rbi.org.in
Contact Number
02222630481
Organisation name
Reserve Bank of India
Grievance Details
Registration Number
DEABD/E/2023/0073902
Name
Yogi M. P. Singh
Date of receipt
29/10/2023
Address
Mohalla Surekapuram Colony Shri Laxmi Narayan Baikunth Mahadev Mandir Shri Laxmi Narayan Baikunth Mahadev Mandir
State
Uttar Pradesh
District
Mirzapur
Mobile Number
7379105911
Email ID
yogimpsingh@gmail.com
Phone Number
Not Provided
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute : Reserve Bank of India
My PAN was updated in 13 bank accounts.
N202324023301522_Yogi M P Singh CRIF CARE crifcare@crifhighmark.com 4 October 2023 at 10:37 To: "yogimpsingh@gmail.com" yogimpsingh@gmail.com Dear Sir/Madam, Thank you for writing CRIF High Mark. We understand your discrepancy in CRIF credit report. Further, we have raised your issue for the below loan account and will revert with an update once we received for the credit institution State Bank of India. Consumer Name MAHESH PARTAP SINGH, Dispute Details-As per complainant, Account number : 00000040191978538 does not belongs to him. As per the RBI guidelines ((Reference: Credit Information Companies Rules, 2006 Chapter 2, Rule 10, sub rule 3.), financial institutions should provide the requested details in 30 days. Hence, request you to please be with us. We will get back to you once would receive any updates from respective bank. For any further clarifications, kindly feel free to contact us with a new request at Crifcare@crifhighmark.com Regards, Chandrashekhar Rao Senior Customer Support Specialist CRIF High Mark Credit Information Services Pvt. Ltd. 3rd Floor, Axis Centra, Survey No. 62/1/4, Opposite Bitwise, Mumbai- Bangalore Highway, Baner, Pune 411045 CRIF CARE crifcare@crifhighmark.com 5 October 2023 at 17:32 To: yogimpsingh@gmail.com yogimpsingh@gmail.com Dear Sir/Madam, We request you to share the scan copy of Pan card, Voter Id and Aadhar card for further investigation. Regards, Chandrashekhar Rao Senior Customer Support Specialist CRIF High Mark Credit Information Services Pvt. Ltd. 3rd Floor, Axis Centra, Survey No. 62/1/4, Opposite Bitwise, Mumbai- Bangalore Highway, Baner, Pune 411 045 Mahesh Pratap Singh Yogi M P Singh yogimpsingh@gmail.com 5 October 2023 at 18:09 To: CRIF CARE crifcare@crifhighmark.com Respected staff of crifcare, in regard to your request to share PAN Card, Voter ID and Aadhar Card, I am sending these three documents to carry on further investigation into the matter. Vide these emails.
Grievance Document
Final Reply
Sir/Madam,
A CMS complaint regarding the issue raised by you has been registered with office of RBI Ombudsman Kanpur. The complaint has been processed and subsequently disposed of as per applicable clause under the RBIOS-2021. Please find attached closure letter containing details of the processing and subsequent resolution provided.
Final Reply Document
Communication Details
Sn. Date of Action Action From To
1 29/10/2023 RECEIVED THE GRIEVANCE You Department of Financial Services (Banking Division)
2 13/12/2023 CASE DISPOSED OF Reserve Bank of India You
To see the attached document to the grievance, please click on the link