Grievance Status for registration number : DEABD/E/2023/0075427
Grievance Concerns To
Name Of Complainant
Smt Rajesh Sharma
Date of Receipt
04/11/2023
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Misbehaviour/Harassment/Corruption by Bank Staff
Bank/Financial Institute : Punjab National Bank
Branch / Name of Bank and Branch : Chief Manager Circle office Bulandshahr Uttar Pradesh
Gmail Rajesh Sharma smtrajeshsharma11@gmail.com
REPLY OF YOUR COMPLAINT NO DEABD/E/2023/0071546
Audit & Inspection CO BSR cobsriad@pnb.co.in 3 November 2023 at 18:20
To: smtrajeshsharma11@gmail.com smtrajeshsharma11@gmail.com
Respected Madam- With reference to your complain no DEABD/E/2023/0071546, we would like to inform you that as per information received by branch, the stock report with UDIN no by CA was submitted at branch but the verification report does not match with report submitted.
Thanks and regards
K K Thakur, Chief Manager, Inspection and Audit, CO: Bulandshahr
5- In 2017, the Bank granted the CC loan on the stock available at that time. As per bank norms, the Drawing power is ascertained on the value of the stock every month.
6. The stock statement submitted by you on 30.06.2022 is of Rs. 6,51,030 and the stock statement submitted in branch on 31.08.2022 is of Rs. 7,04,890 only.
Thanks and regards
K K Thakur, Chief Manager, Inspection and Audit,, CO: Bulandshahr
Submissions of the applicant is as follows.
1-According to the aforementioned communication-As per bank norms, the Drawing power is ascertained on the value of the stock every month.
2-In the month of December 2022 the amount paid to Bharat Petroleum Corporation Limited a government of India enterprise for the Om Gas Agency is Rs.4394000.00. For the more details, vide attached screenshot of the current account having transaction details of this month.
3-Here it is quite obvious that whatever stock has been shown in their reports submitted by the staff of the Punjab National Bank is concerned with the payment of two consignments of the Bharat Petroleum Corporation limited.
4-It must be noted that in one month from 15 to 18 such consignments are sent by the Bharat Petroleum Corporation limited a government of India enterprise which is quite obvious from the payments made by the applicant from the current account opened in the Punjab National Bank.
5-It is most unfortunate that you are falsel
Grievance Document
Current Status
Under process
Date of Action
04/11/2023
Officer Concerns To
Officer Name
Shri Pulin Kumar Pattanaik (General Manager)
Organisation name
Punjab National Bank
Contact Address
Corporate Office Plot No 5, Sector -32, Gurugram, Haryana
Email Address
pno@pnb.co.in
Contact Number
01244126244
Reminder(s) / Clarification(s)
Reminder Date
Remarks
04/11/2023
5-It is most unfortunate that you are falsely claiming that the applicant submitted the stock statement on 30.06.2022 is of Rs.6,51,030 and on 31.08.2022 is of Rs.704890 only in the branch.
It is quite obvious from the account of Om Gas Agency in Bharat Petroleum Corporation limited a government of India enterprise-Total Dr. in the month of August 2022 is Rs.3581522.14 and Total Cr. in the month of August 2022 is Rs.3557089.24
It is quite obvious from the account of Om Gas Agency in Bharat Petroleum Corporation limited a government of India enterprise-Total Dr. in the month of June 2022 is Rs.3161151.11 and Total Cr. in the month of June 2022 is Rs.2982337.72
It is most unfortunate that you are falsely claiming that the applicant submitted the stock statement on 30.06.2022 is of Rs. 6,51,030 and on 31.08.2022 is of Rs. 7,04,890 only in the branch. Most respected chief manager of Punjab National Bank, you must take the perusal of the 7th page of the attached PDF document to the grievance which is the report of C.A. Jyoti Poddar dated 20th October 2022 for Om Gas Agency. It is categorically showing the total stock of Om Gas Agency is Rs. 7025416.00 in words seventy lakhs twenty five thousands four hundred sixteen rupees. This C.A. was sent by staff of Punjab National Bank who charged Rs.1000 as his fee. Why are you overlooking the report of your own C.A. ? Most respected chief manager of Punjab National Bank, you must take the perusal of the 8th page of the attached PDF document to the grievance which is the distribution stock verification report of Bharat Petroleum Corporation Limited a government of India enterprise for the Om Gas Agency. This report supports the stock verification report of the C.A. Jyoti Poddar dated 20th October 2022 and it was verified on 7th October 2022. The name of the staff of B.P.C.L. is Soumya Soren and designation is Sales Officer. Please verify the stock by visiting the store of Om Gas Agency in person you Honourable Sir.