Grievance Status for registration number : PMOPG/E/2023/0105172
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
20/05/2023
Received By Ministry/Department
Prime Ministers Office
Grievance Description
Financial Services (Banking Division) >> Fraud
Department/Bank/Financial Institute : Reserve Bank of India
This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL.
Amazon ask to its customers to provide PAN number and I had provided my PAN . I am still registered as customer on
RBI CMS Complaint Mahesh Pratap Singh N202324023040439
Financial institution Clix Capital Services Private Limited9th Floor, Two Horizon Centre, DLF Phase V Gurgaon, Haryana, India – 122002 emailed me as-Dear Customer,
Greetings from axio
This email is in regards to the complaint received from RBI-N202324023040439.
We request you to share us the PAN copy to investigate and close the issue on priority.
In case of any queries or assistance required, you can write to us at ask@axio.co.in.
Regards, Team axio The applicant replied as follows-Respected staff, you require a copy of my PAN Card in order to carry out an enquiry on my complaint made before the regulatory body of banking institutions in the country. My PAN Card is attached herewith for your reference.
Their solution is as-Dear Customer,
Greetings from axio!
This email is in regards to the complaint received from RBI-N202324023040439.
This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL. Therefore, please note that the inquiry cannot be removed from your credit records. For more details vide attached document. Undoubtedly, I made the registration on Amazon online shopping for online shopping and still that account exists. I did not take the loan on amazon online shopping for any product. Nor did I authorize Amazon online shopping to misuse my PAN Card. Concerned may provide details like purpose of loan, account in which loan was paid. The address of the borrower used for this fraudulent activity.
Grievance Document
Current Status
Under process
Date of Action
20/05/2023
Officer Concerns To
Officer Name
Ms Betsy Rajagopal (General Manager)
Organisation name
Reserve Bank of India
Contact Address
Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai
Email Address
cepdco@rbi.org.in
Contact Number
02222604106
To see the attached document to the grievance, click on the link