I had provided PAN to Amazon and number was verified by NSDL for online shopping, how can it be misused by cheaters to take loans




Grievance Status for registration number : PMOPG/E/2023/0105172

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

20/05/2023

Received By Ministry/Department

Prime Ministers Office

Grievance Description

Financial Services (Banking Division) >> Fraud

Department/Bank/Financial Institute : Reserve Bank of India

This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL.

Amazon ask to its customers to provide PAN number and I had provided my PAN . I am still registered as customer on

RBI CMS Complaint Mahesh Pratap Singh N202324023040439

Financial institution Clix Capital Services Private Limited9th Floor, Two Horizon Centre, DLF Phase V Gurgaon, Haryana, India – 122002 emailed me as-Dear Customer, 

Greetings from axio

This email is in regards to the complaint received from RBI-N202324023040439.

We request you to share us the PAN copy to investigate and close the issue on priority. 

In case of any queries or assistance required, you can write to us at ask@axio.co.in.

Regards, Team axio The applicant replied as follows-Respected staff, you require a copy of my PAN Card in order to carry out an enquiry on my complaint made before the regulatory body of banking institutions in the country. My PAN Card is attached herewith for your reference. 

Their solution is as-Dear Customer, 

Greetings from axio! 

This email is in regards to the complaint received from RBI-N202324023040439.

This is to inform that after conducting our investigation, we discovered that it was not a fraud registration since you used mobile number 7379105911 and PAN number ending with 850Q to enable Amazon, which was verified by NSDL. Therefore, please note that the inquiry cannot be removed from your credit records.  For more details vide attached document. Undoubtedly, I made the registration on Amazon online shopping for online shopping and still that account exists. I did not take the loan on amazon online shopping for any product. Nor did I authorize Amazon online shopping to misuse my PAN Card. Concerned may provide details like purpose of loan, account in which loan was paid. The address of the borrower used for this fraudulent activity.

Grievance Document

Current Status

Under process   

Date of Action

20/05/2023

Officer Concerns To

Officer Name

Ms Betsy Rajagopal (General Manager)

Organisation name

Reserve Bank of India

Contact Address

Consumer Education and Protection Dept., Amar Building, 1st Floor, Sir P.M. Road, Fort, Mumbai

Email Address

cepdco@rbi.org.in

Contact Number

02222604106

To see the attached document to the grievance, click on the link

Yogi

An anti-corruption crusader. Motive to build a strong society based on the principle of universal brotherhood. Human rights defender and RTI activist. Working for the betterment of societies and as an anti-corruption crusader for more than 25 years. Our sole motive is to raise the voices of weaker and downtrodden sections of the society and safeguard their human rights. Our motive is to promote the religion of universal brotherhood among the various castes communities of different religions. Man is great by his deeds and character.

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