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Grievance Status for registration number : PMOPG/E/2022/0316365
Grievance Concerns To
Name Of Complainant
Sudarshan Maurya
Date of Receipt
28/11/2022
Received By Ministry/Department
Prime Ministers Office
Grievance Description
The matter concerns the deputy commissioner industry, district industries centre Mirzapur addressed to Branch Manager, State Bank of India, District-Mirzapur. Handwritten. Application date-04/11/2022 submitted to Branch Manager. Unfortunately, no action was taken by the branch manager concerned.
Letter number-1250 dated-03 November 2022 in regard to adjustment of margin money claim of the applicant attached as the first page of the attached PDF document to the grievance.
According to concerned staff of the State Bank of India, the margin money provided by the government will be merged into your accounts if you will close this account and take mudra loan to proceed with your business activities.
But the applicant is no more interested with the cumbersome and cryptic proceedings of the bank.
Now the applicant wants to draw the kind attention of the Honourable Sir to the circular of Khadi and Village Industries Commission 3, Irla Road, Vile Parle West, Mumbai, 56
Circular number-PMEGP/MM subsidy/Adjustment/2012-13/23 dated 07 May 2012
Vide last para of attached PDF document which states as
The average working capital availment should be calculated over a period beginning with the first withdrawal of the cash credit and ending on the completion of the three year period from the date of the first disbursement of the loan i.e. term loan or date of ending of lock-in period whichever is earlier.
This categorically implies that now they must merge the margin money in the term loan account of the applicant.
It is most unfortunate that the State Bank of India is run by arbitrary rules and regulations made by its administrative staff for its own convenience.
Moreover, they have deducted monthly interest i.e. M.I. of amount Rs.8200 from my cash credit account arbitrarily with adjusting the margin money into my term loan account. It reflects the tyranny and arbitrariness in the working of the state bank of India which only promotes corruption, and its sole victims are innocent gullible consumers of the bank. Entire relevant documents are attached to the grievance.
Grievance Document
Current Status
Case closed
Date of Action
08/12/2022
Remarks
Customer has been suitably communicated.
Reply Document
Officer Concerns To
Officer Name
General Manager (General Manager)
Organisation name
State Bank of India
Contact Address
Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai
Email Address
gm.customer@sbi.co.in
Contact Number
02222740970
Grievance Status for registration number : PMOPG/E/2022/0321858
Grievance Concerns To
Name Of Complainant
Sudarshan Maurya
Date of Receipt
04/12/2022
Received By Ministry/Department
Prime Ministers Office
Grievance Description
Sir, because of error message on public grievance portal, I could not submit the grievance through my account opened on PG portal this time as well as earlier.
Sir mobile number is given in grievance, but they did not contact me. Grievance Status for registration number : PMOPG/E/2022/0316365 Grievance Concerns To Name Of Complainant Sudarshan Maurya Date of Receipt 28/11/2022Herewith the applicant is providing you transaction details which was provided by concerned branch of the state bank of India as four and five of the attache PDF document to the grievance. It is most unfortunate that the aggrieved applicant is in regular touch with the concerned staff, but they are taking the grievances reluctantly. Already they did corrupt transactions in the account of the applicant and no action was taken against them.
SBI MIRZAPUR CITY12731, sbi.12731@sbi.co.in
3 Dec 2022, 17:26 (1 day ago)
to AGM, me
Dear Sir,
we have received your trail mail, we are trying to contact the customer due to no any details about the Loan account and customer contact no in attached PDF.
सादर
शाखा प्रबंधक
भारतीय स्टेट बैंक
मिर्जापुर सिटी शाखा
मिर्जापुर -231001
The matter concerns the deputy commissioner industry, district industries centre Mirzapur addressed to Branch Manager, State Bank of India, District-Mirzapur. Handwritten. Application date-04/11/2022 submitted to Branch Manager. Unfortunately, no action was taken by the branch manager concerned.
Letter number-1250 dated-03 November 2022 in regard to adjustment of margin money claim of the applicant attached as the first page of the attached PDF document to the grievance.
According to concerned staff of the State Bank of India, the margin money provided by the government will be merged into your accounts if you will close this account and take mudra loan to proceed with your business activities.
But the applicant is no more interested with the cumbersome and cryptic proceedings of the bank.
Now the applicant wants to draw the kind attention of the Honourable Sir to the circular of Khadi and Village Industries Commission 3, Irla Road, Vile Parle West, Mumbai, 56
Circular number-PMEGP/MM subsidy/Adjustment/2012-13/23 dated 07 May 2012
Vide last para of attached PDF document which states as
The average working capital availment should be calculated over a period beginning with the first withdrawal of the cash credit and ending on the completion of the three-year period from the date of the first disbursement of the loan i.e. term loan or date of ending of lock-in period whichever is earlier.
This categorically implies that now they must merge the margin money in the term loan account of the applicant.
It is most unfortunate that the State Bank of India is run by arbitrary rules and regulations made by its administrative staff for its own convenience.
Moreover, they have deducted monthly interest i.e. M.I. of amount Rs.8200 from my cash credit account arbitrarily without adjusting the margin money into my term loan account. It reflects the tyranny and arbitrariness in the working of the state bank of India which only promotes corruption, and its sole victims are innocent gullible consumers of the bank. Entire relevant documents are attached to the grievance.
Grievance Document
Current Status
Case closed
Date of Action
08/12/2022
Remarks
Customer has been suitably communicated.
Reply Document
Officer Concerns To
Officer Name
General Manager (General Manager)
Organisation name
State Bank of India
Contact Address
Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai
Email Address
gm.customer@sbi.co.in
Contact Number
02222740970
Gmail Beerbhadra Singh <myogimpsingh@gmail.com>
PMOPG/E/2022/0316365 & 321858 Name Sudarshan Maurya
1 message
AGM CUSTOMER SERVICES LHO LUC <agmcustomer.lholuc@sbi.co.in> 7 December 2022 at 17:38
To: "myogimpsingh@gmail.com" <myogimpsingh@gmail.com>
Madam/Dear Sir,
With reference to your CPGRAM Complaint Number PMOPG/E/2022/0316365 & 321858
please find Branch reply as here under
SBI MIRZAPUR(00134)
To: AGM CUSTOMER SERVICES LHO LUC
Wed 12/7/2022 4:16 PM
Dear Sir,
The borrower has been requested to submit documents for renewal/review of limit. After renewal of limit subsidy amount will be adjusted in Term loan. The borrower has been advised accordingly.
Regards
Chief Manager
State Bank of India
Mirzapur Main Branch
Dankeenganj
Branch code - 00134
Regards
Asstt.General Manager
State Bank Of India
Customer Care Cell
Local Head Office
Lucknow
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