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Grievance Status for registration number : DOTEL/E/2022/27658
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
01/09/2022
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Improper Network Coverage
Mobile Number : 9794103433
Service Provider : M/s.Bharti Airtel Ltd.
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The matter concerns poor network of Airtel service provider being provided on the mobile number -9794103433 while earlier it was fine.
Location of the place where feeble internet surfing is being felt is as follows.
Mohalla- Surekapuram, Laxmi Narayan Baikunth Mahadev Mandir, Jabalpur Road, District-Mirzapur, Uttar Pradesh, Pin code-231001.
From few days back, the services being provided by the service provider Airtel is third grade quality quite obvious from the attached screenshots to the grievance. The matter raised through Airtel thanks app which screenshot is also attached to this complaint.
Everyone knows that Airtel is charging huge tariff greatest among entire service providers but such services of third grade only frustrating the customers.
Aforementioned location belongs to Mirzapur city and if services are accessible in the urban area, then think about the rural area where people are crying.
बर्बाद ऐ गुलशन कि खातिर बस एक ही उल्लू काफी था/
हर शाख पर उल्लू बैठा है अंजाम ऐ गुलशन क्या होगा।’
बर्बाद गुलिस्ताँ करने को बस एक ही उल्लू काफ़ी था
हर शाख़ पे उल्लू बैठा है अंजाम-ए-गुलिस्ताँ क्या होगा
This is a humble request of your applicant to you Honourable Sir that how can it be justified to withhold public services arbitrarily and promote anarchy, lawlessness and chaos arbitrarily by making the mockery of law of land? There is need of the hour to take harsh steps against the wrongdoer to win the confidence of citizenry and strengthen the democratic values for healthy and prosperous democracy. For this, your applicant shall ever pray for you, Honourable Sir.
Date-01/09/2022 Yours sincerely
Yogi M. P. Singh, Mobile number-7379105911,
Mohalla- Surekapuram, Jabalpur Road, District-Mirzapur, Uttar
Pradesh, Pin code-231001.
Grievance Document
Current Status
Under process
Date of Action
01/09/2022
Officer Concerns To
Officer Name
Mr. Nitin Grover (Head Customer Complaints)
Organisation name
M/s.Bharti Airtel Ltd.
Contact Address
M/s.Bharti Airtel Ltd. Plot Number 16, 2nd Floor Udyog Vihar, Phase-IV Gurgaon, Haryana
Email Address
airtel.dotcomplaints@airtel.com
Contact Number
9818122843
Tags:
Government
From few days back, the services being provided by the service provider Airtel is third grade quality quite obvious from the attached screenshots to the grievance. The matter raised through Airtel thanks app which screenshot is also attached to this complaint.
ReplyDeleteयह सच है कि टैरिफ दर सेवा प्रदाता एयरटेल कंपनी का अन्य सेवा प्रदाताओं के तुलना में बहुत ज्यादा है तो इससे यह अपेक्षा की जाती है कि सेवा प्रदाता एयरटेल कंपनी इंटरनेट का अच्छा स्पीड दे जिससे कि यूजर को परेशानी ना हो किंतु जब वही रोने लगता है तो सोचिए और कंपनियों का क्या होगा वह तो ऐसे भी कम शुल्क लेती है सेवा प्रदान करने का
ReplyDeleteएयरटेल अन्य सभी सेवा प्रदाताओं से दुगना शुल्क लेता है फिर भी इतनी खराब सर्विसेज क्यों दे रहा है उसे अपनी सर्विसेज में सुधार करना चाहिए नहीं तो उसके कर्मचारी उसके सर्विस पैक ले लेकर सिर्फ स्थानों पर बैठे रहेंगे एक भी सर्विस पैक बिकेगा नहीं एक भूमंडलीकरण का समय है कोई किसी को कब तक मूर्ख बना सकता है इसलिए उसे अपनी सेवाओं में सुधार करना चाहिए और जनता के प्रति सहानुभूति रवैया अपनाना चाहिए उसे याद रखना चाहिए कि कस्टमर ईश्वर होता है
ReplyDelete