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Showing posts with the label Radha Nair (DGM)

Jio customer care overlooked complaint in the name of duplicate showing laxity

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Reliance JIO Infocom Limited provides poor network coverage today  Grievance Status for registration number : DOTEL/E/2024/0031283 Grievance Concerns To Name Of Complainant Mahesh Pratap Singh alias Yogi M. P. Singh Date of Receipt 17/09/2024 Received By Ministry/Department Telecommunications Grievance Description Telecommunications >> Mobile Related >> Improper Network Coverage Mobile Number : 7379105911 Service Provider : Reliance JIO Infocom Limited The matter concerns the mobile numbers- 7379105911 and 9696389653 belonging to Reliance JIO Infocom Limited. The resolution of the Reliance JIO Infocom Limited company-This is reference to complaint related to network connectivity issue. Acknowledging the complaint, our team already outcalled the customer and spoke to customer Mahesh Pratap Singh, 9696389653 and informed site was down due to which network issue now site working. Hence, issue now resolved. Hence, please close The resolution submitted by the concerned staff of