Airtel is cheating its customers by adopting various cheating techniques as neither providing pack details nor spent or used data as done by Jio

 Grievance Status for registration number : DOTEL/E/2023/0000707

Grievance Concerns To

Name Of Complainant

Yogi M. P. Singh

Date of Receipt

08/01/2023

Received By Ministry/Department

Telecommunications

Grievance Description

Telecommunications >> Mobile Related >> Tariff / Recharge issue / Billing issue of Postpaid




Mobile Number : 9794103433

Service Provider : M/s.Bharti Airtel Ltd.

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An application on behalf of my wife Preeti Singh under Article 51A of the constitution of India. The matter concerns the mobile number 97 9 410 3433.

Honourable sir the service provider Airtel company is charging greatest tariff from the consumers and providing third grade services which is not justified. If the service provider has charged rupees 181 to provide 1GB data per day then this subscription must be displayed in the account of the Preeti Singh. Whether it is not arbitrary dealings of the service provider Airtel company.

If the service provider Airtel company is failed to provide services then it must refund both the recharges by pursuing the setup norms prescribed by the reserve Bank of India. I am too much harassed and want to Port this number to the other service provider.

The applicant made two recharges, one recharge of the value 121 rupees and the other recharge of the value 181 rupees but both are not showing in the account of the applicant.

Undoubtedly, the service provider Airtel is charging huge tarrif but providing third grade services quite from its third grade dealings.

If the Airtel service provider promised to provide 1GB data per day then why it is not displaying in the Airtel app. The screenshot of the account is attached to the grievance. If the Airtel has provided the data then why network surfing is not feasible with this data.


Please note, delivery of your order solely depends on the merchant's service and delivery policy.

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We would hence request you to reach out to Bharti Airtel Limited through their app/website for confirmation of services/product delivery. Please quote the order ID: 7016881315460112384.


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Grievance Document

Current Status

Under process   

Date of Action

08/01/2023

Officer Concerns To

Officer Name

Mr. Nitin Grover (Head Customer Complaints)

Organisation name

M/s.Bharti Airtel Ltd.

Contact Address

M/s.Bharti Airtel Ltd. Plot Number 16, 2nd Floor Udyog Vihar, Phase-IV Gurgaon, Haryana

Email Address

airtel.dotcomplaints@airtel.com

Contact Number

9818122843

For attached documents to grievance, click here