Grievance Status for registration number : DOTEL/E/2023/0000707
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
08/01/2023
Received By Ministry/Department
Telecommunications
Grievance Description
Telecommunications >> Mobile Related >> Tariff / Recharge issue / Billing issue of Postpaid
Mobile Number : 9794103433
Service Provider : M/s.Bharti Airtel Ltd.
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An application on behalf of my wife Preeti Singh under Article 51A of the constitution of India. The matter concerns the mobile number 97 9 410 3433.
Honourable sir the service provider Airtel company is charging greatest tariff from the consumers and providing third grade services which is not justified. If the service provider has charged rupees 181 to provide 1GB data per day then this subscription must be displayed in the account of the Preeti Singh. Whether it is not arbitrary dealings of the service provider Airtel company.
If the service provider Airtel company is failed to provide services then it must refund both the recharges by pursuing the setup norms prescribed by the reserve Bank of India. I am too much harassed and want to Port this number to the other service provider.
The applicant made two recharges, one recharge of the value 121 rupees and the other recharge of the value 181 rupees but both are not showing in the account of the applicant.
Undoubtedly, the service provider Airtel is charging huge tarrif but providing third grade services quite from its third grade dealings.
If the Airtel service provider promised to provide 1GB data per day then why it is not displaying in the Airtel app. The screenshot of the account is attached to the grievance. If the Airtel has provided the data then why network surfing is not feasible with this data.
Please note, delivery of your order solely depends on the merchant's service and delivery policy.
Paytm does not have any role in order delivery.
We would hence request you to reach out to Bharti Airtel Limited through their app/website for confirmation of services/product delivery. Please quote the order ID: 7016881315460112384.
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Grievance Document
Current Status
Under process
Date of Action
08/01/2023
Officer Concerns To
Officer Name
Mr. Nitin Grover (Head Customer Complaints)
Organisation name
M/s.Bharti Airtel Ltd.
Contact Address
M/s.Bharti Airtel Ltd. Plot Number 16, 2nd Floor Udyog Vihar, Phase-IV Gurgaon, Haryana
Email Address
airtel.dotcomplaints@airtel.com
Contact Number
9818122843