KPN SPEED PARCEL must provide receipt to customers so that accountability may be fixed if damages may be claimed in case of casualty


 Gmail Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

Re: Reg. Issue with KPN parcel services at Valliyur for not providing receipt confirmation after payment

2 messages

Sudalai Kumar <ss.kumar1987@gmail.com> 26 December 2022 at 17:49

To: info@kpnparcel.com, cmcell@tn.gov.in, Central Registry <cr.nhrc@nic.in>, National Consumer Helpline <nch-ca@gov.in>, Bala <balasubramanian.energyaudit@gmail.com>, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

Sir/madam,

                     Yesterday I booked my parcel at valliyur KPN and given parcels at two slots on Saturday and Sunday. I paid Rs 4250/- for those parcels on Sunday itself but they have not given me any receipts. They said that I will get the WhatsApp message. But so far I have not received it and I don't have any receipt to claim the materials at the delivery spot. Request action on improper delivery service provided by valliyur  branch of KPN parcel service and update me the receipt details and delivery collection address.


On Mon, 26 Dec 2022, 17:27 Sudalai Kumar, <ss.kumar1987@gmail.com> wrote:

Sir/madam,

         I have booked 16 items in the parcel service of KPN and paid the amount Rs 4250/- at valliyur. One suite case on the last Saturday and all other 15 items on last Sunday were booked by me and paid on Sunday itself. They have not given me any receipt and message in sms service to me. Today I called them and informed them in the WhatsApp message but they are not responding properly. Therefore I request you to monitor these parcel service and advise them to give payment receipt or acknowledgement immediately.

Sudalai Kumar <ss.kumar1987@gmail.com> 26 December 2022 at 18:38

To: info@kpnparcel.com, cmcell@tn.gov.in, Central Registry <cr.nhrc@nic.in>, National Consumer Helpline <nch-ca@gov.in>, Bala <balasubramanian.energyaudit@gmail.com>, Mahesh Pratap Singh Yogi M P Singh <yogimpsingh@gmail.com>

Sir/madam,

I paid Rs 4250/- but the message received today is 4011 INR for articles. The message is attached for your perusal and require legal action for not providing receipt after payment, collecting extra amount in the delivery spot and extra amount collection. 

Attachment receipt soft copy.

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