Thanks Amazon online shopping for resolving the matter and then submitted its report and one of the amounts deducted has been refunded


Last Login Time: 2022-08-31 20:51:23

Grievance Details

Well Done: Remark successfully updated

Grievance Number: 3794511

Grievance Reg Date: 2022-08-31 19:44:53

Complainant Name: Yogi M. P. Singh Mahesh Pratap Singh Complainant Contact No : 7379105911

Mode: By Web Complaint Type: Complaint

State: UTTAR PRADESH Purchase City: Mirzapur

Sector: E- Commerce Category: Online Shopping

Grievance Company : Company Name :

Govt Dept / Regulator :

Product / Service Type: Amazon Pay services Order no: 407-7461278-7606729

Transaction id: 15766401669IGA OFGNYT5 Date of purchase / transaction: 2022-08-31

Mobile Number or Email id registered with company: Complaint No / Ref no.:

Amount Paid: 301  

Company Details Amazon online shopping Pincode (Company):

Product Value(INR) : 100-1000 Nature of Complaints : Deficiency in Services

Grievance Details: The applicant has made two transactions and in both cases, money deducted from the account of the applicant. 31 Aug 2022 TO TRANSFER-INB Amazon Seller Services Pv 15766401669IGA OFGNYT5 TRANSFER TO 45 301.00 7,587.16 31 Aug 2022 TO TRANSFER-INB Amazon Seller Services Pv 15767409459IGA OFHITY0 TRANSFER TO 45 301.00 Hi Yogi, your recharge of pre-paid mobile (Airtel) is successful. Paid to Airtel Prepaid Amount ₹ 301 Order Id 407-7461278-7606729 Subscriber Id 9794103433 Operator Reference Number 278667259 Order date 31 August 2022 When the applicant revised the payment then one of the failed payments deducted from the account of the applicant must be refunded. For the more details, vide attached document to the grievance. This site does not have a certificate. Because this connection is not secure, information (such as passwords or credit cards) will not be securely sent to this site and may be intercepted or seen by others.

Status:   Closed   Resolved

Company Remark: Dear Sir, based on your complaint we note that you are concerned about a mobile recharge which you had made. You state that the additional amount was not refunded. We have checked the same and found that the transaction was successful. We request you to contact the merchant in case of any issues with the Operator reference number: 278667259. Further please provide customer support with proof of denial from operator/merchant if they deny in order to proceed further. In view of above the issue stands closed. Thank you.

Remark Date  2022-09-15 15:37:33 Status :   Closed

User Remark : After grievance they paid deducted /refunded the amount.    Date : 2022-09-15 16:20:56

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