Family pension of Uma Singh again interrupted by freezing the account in name of KYC in two years and every year in name life certificate


Grievance Status for registration number : DEABD/E/2022/68964
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Pension/Retirement Benefits Related >> Others

Department/Bank/Financial Institute : Bank of Baroda
Branch / Name of Bank and Branch : Tilai Bazar, District Prayagraj
Acount Number : 29430100016368
An application on behalf of Uma Singh W/O Shiv Bahadur Singh whose pension account arbitrarily frozen by the branch manager habitual to harass the old lady from the date of sanction of the family pension. Please provide the notice any sent to the revered lady before freeing her account arbitrarily. Her mobile number is registered to her account, but she was not informed. Whether it is not reflection of arbitrariness and tyranny in the working of the branch
Whether you think that Uma Singh W/O Shiv Bahadur Singh is your high risk customer and you are constantly harassing her by freezing her family pension account through flimsy grounds. Here with Aadhar card and other documents like life certificate and bank details are attached. KYC issues hold up pensions, some bank accounts frozen
According to the RBI’s KYC regulations, periodic updation of KYC should be carried out at least once in every two years for high-risk customers, once in every eight years for medium risk customers and once in every ten years for low-risk customers.
Grievance Status for registration number : PMOPG/E/2021/0290346
Grievance Concerns To Name Of Complainant Yogi M P Singh
Date of Receipt 28/04/2021
Received By Ministry/Department Prime Ministers Office
The matter concerns the widow of an Army personnel being harassed by the branch manager concerned tyrannically. An enquiry may be ordered to fix the accountability.
An application under Article 51 A of the constitution of India on behalf of Uma Singh W/O Shiv Bahadur Singh. Detail of the aggrieved applicant is as follows. Uma Singh Name of the Husband-Late Shiv Bahadur Singh Address-Rama Kuti, Payagipur, Allahabad Road, District-Sultanpur, Uttar Pradesh, PIN Code-228001Bank detail of the aggrieved revered old lady-Name of the Bank-Bank of Baroda, Bank Account number-29430100016368 Branch address-Tilai Bazar Post Office-Gheenpur, Police Station-Mau Aima, District-Prayagraj, Uttar Pradesh, IndiaBank details are attached to this representation.
Grievance Document
Current Status
Grievance received   
Date of Action
Officer Concerns To
Forwarded to
Financial Services (Banking Division)
Officer Name
Organisation name
Financial Services (Banking Division)
Contact Address
2 ND Floor,Jeevan Deep Building Building, Sansad Marg New Delhi
Email Address
Contact Number

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