Booked At Booked On Destination Pincode Tariff Article Type Delivery Location Delivery Confirmed On
Ganesh Ganj SO Mirzapur 01/06/2022 13:34:03 211017 41.30 Inland Speed Post Prayagraj High Court S.O 06/06/2022 12:56:30
Event Details For : EU620506954INCurrent Status : Item Delivery Confirmed
Date Time Office Event
06/06/2022 12:56:30 Prayagraj High Court S.O Item Delivery Confirmed
03/06/2022 13:33:42 Prayagraj High Court S.O Out for Delivery
03/06/2022 13:09:59 Allahabad High Court SO (Beat Number:4) Item Delivered [To: Feptey Register Fack section h c (Addressee) ]
03/06/2022 12:11:52 Prayagraj High Court S.O Item Received
03/06/2022 00:30:33 Mail Agency Prayagraj RMS Item Dispatched
02/06/2022 17:38:09 Mail Agency Prayagraj RMS Item Received
02/06/2022 15:57:49 Prayagraj NSH Item Dispatched
02/06/2022 14:24:49 Prayagraj NSH Item Bagged
02/06/2022 12:18:51 Prayagraj NSH Item Received
02/06/2022 12:11:01 Mail Agency Prayagraj RMS Item Dispatched
02/06/2022 12:07:54 Mail Agency Prayagraj RMS Item Received
02/06/2022 09:12:18 MA Mirzapur TMO Item Dispatched
02/06/2022 07:03:51 MA Mirzapur TMO Item Received
02/06/2022 04:04:40 Mirzapur ICH Item Dispatched
02/06/2022 03:06:41 Mirzapur ICH Item Bagged
02/06/2022 00:51:28 Mirzapur ICH Item Received
01/06/2022 15:47:21 Ganesh Ganj SO Mirzapur Item Dispatched
01/06/2022 15:42:19 Ganesh Ganj SO Mirzapur Item Bagged
01/06/2022 13:34:03 Ganesh Ganj SO Mirzapur Item Booked


Grievance Status for registration number : DEABD/E/2022/38007
Grievance Concerns To
Name Of Complainant
Yogi M. P. Singh
Date of Receipt
20/05/2022
Received By Ministry/Department
Financial Services (Banking Division)
Grievance Description
Financial Services (Banking Division) >> Deficiency in Customer Service Related >> Issue/Payment of Draft/Banker Cheque

Bank : State Bank of India
Branch / Name of Bank and Branch : City branch Laldiggi District Mirzapur
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Whether State Bank of India City branch Laldiggi District Mirzapur, Uttar Pradesh has failed to provide the services to consumers according to set up norms of the bank?
The state bank of India has procrastinated in providing Bank Draft to pay R.T.I. Fee to High court of judicature repeatedly and this time also which reflects the insolence of the concerned branch manager of the City branch Laldiggi District Mirzapur.
The High court of Judicature at Allahabad has rejected the payment of R.T.I. Fee through Indian Postal Order and sought Demand Draft as I.P.O. is easily available and refundable consequently state bank of India is playing the same cryptic role of procrastination to frustrate information seeker.
State Bank of India did not take any action on the following two grievances submitted on Centralised Public Grievance Redress and Monitoring System of the government of India ipso facto obvious.
Grievance Status for registration number : DEABD/E/2022/33643 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 02/05/2022
Grievance Status for registration number : DEABD/E/2022/36548 Grievance Concerns To Name Of Complainant Yogi M. P. Singh Date of Receipt 13/05/2022
For more feedback, vide attached document to the grievance.
DD Amount INR 100.00 Commission Amount INR 84.00 Total Amount INR 184.00 Mode of Delivery DD will be delivered at the specified address in approximately 5 working days. It is quite obvious from the attached online receipt that the aforementioned request was made by the applicant on 02 May 2022 which implies that more than 18 days passed from the date service request made to the state bank of India and according to the receipt, DD will be delivered at the specified address in approximately 5 working days but they failed to deliver the Demand Draft even after eighteen days. Which is a failure of the management of the State Bank of India because of growing corruption, arbitrariness and tyranny in the working of the state
Grievance Document
Current Status
Case closed
Date of Action
06/06/2022
Remarks
From SBI LHO LUCKNOW on 06/06/2022 approved by NA Report remarksDear Sir, With respect to the complain lodged by the customer we we have resolved the issue. The DD as requested by customer has been issued and dispached to the customer . Also the customer has been informed about the same. Regards BM Mirzapur City Branch
Reply Document
Rating
1
Poor
Rating Remarks
We are lacking transparency and accountability in the working of public department in the government of uttar pradesh, government of india especially state bank of india. Think about the gravity of situation that demand draft was ordered on the second May 2022 and it was delivered in the last month of May which is not only troublesome but also frustrating practice of the State Bank of India and such practices must be curbed by the accountable public functionaries in this largest democracy in the world which has made our lives hell. Everyone knows that our political leaders cry honesty on the public forums during the election time but when they occupy public post after the election they never show honesty in their working which is most troublesome to the people of this country and electorates feel cheated after the election.
Officer Concerns To
Officer Name
SMT USHA GAUTAM (General Manager)
Organisation name
State Bank of India
Contact Address
Corporate Centre, Customer Service Deptt. State Bank Bhawan, 16th Floor, Madam Cama Road, Mumbai
Email Address
gm.customer@sbi.co.in
Contact Number
02222740430